- Phone: (949) 387-2222
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based on 34856 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, timely and excellent results!
Prompt,curteous service and reasonably priced. Thorough job without harmful chemicals. Will go that extra mile if you have a special request. Carpet and upholstery stays clean.
not sure if the tech. pre treated/ pre spotted stains. also i thought it was interesting that he did not remove his shoes and was walking on the rugs that needed to be cleaned while wearing tennis shoes. We also indicated wood floors underneath the area rugs. was told when i made the appointment that the tech. would place a cloth underneath the rugs to protect the wood floor. when the tech showed up he had no idea he was supposed to perform this step and he had to go back to the office to get some plastic film to place under the rugs.
I thought the service was good and provided in a professional manner.
The person who did the carpet was on time very courteous and moved anything I said. It just seems that the carpet came out a little dull.
Professional, friendly, ON-Time, and the end result is a very clean carpet!
Zerorez does an outstanding job cleaning my carpets and favorite fabric chair. Their prices are reasonable and the service is excellent!
You got all the stains out of our carpet that other carpet cleaning companies were not able to.
Your staff was very customer friendly and I felt like they actually cared about me
The product did a very nice job and dried very quickly. The service was great!
Fast, professional, efficient service. Carpets look great!
I like the chemical free silurian and I love your results!!
I was told AFTER my carpets were cleaned that I would be charged an extra $30.00 because my game room was larger than the area limit. Also, although the carpet feels soft and clean, it does not look it- my high traffic areas still look dirty. For the price I paid I feel the carpet should look better than it does.
Carpet was much cleaner than previous other services. The Technician was extremely polite and conscientious and having pets, I really like that there are no chemicals being used.
Chris Morris was friendly, thorough, and professional. His service was great and I love the way my carpets look.
The carpets actually stay clean - the spots take a VERY long time to come back.
very nice service person, good quality work, a bit expensive.
My carpets actually look almost new again. I was really pleased with the results and the person who cleaned my carpet was very professional.
We like the cleanness of the process and the efficiency and knowledge of your personnel, both in the office and on the site.
No soap. Professional staff that is cortteous, cleAn, & conscientious. Fair prices.
Clean clean carpets with no smell! Great workmanship and caring!
The service is professional and friendly. The product is a good solution, however I would like it if the dry time is accurately stated as 6-9 hours in the winter, and 4-6 hours in the summer, not 4-6 year round.
no chemicals / no spots that come back / no chemical smells, only the smell of freshness
The quality of the work was great, the tech showed up on time and was very pleasant. My carpets have never looked so good!
I had a serious soilng problem from a sick pet and the products worked beautifully while the days passed until I could be scheduled for the completle cleaning.
The service was great. Our carpets look and feel so much better than any of the services we have used in the past. The person who came to our home was professional, and very careful about cleaning around the furniture that we were not able to move out of the rooms way prior to his arrival. We will definately be calling Zerorez for our next cleaning. Thank you!
Mr. & Mrs. Last name removed
Torrance, CA
No residue. The carpets look great.
Price
no soap residue
Your claims are true and the technicians I've had at my home have been polite and professional
Pro all the way,very happy with end result, and your service person. We have passed the word to two of our
family members and are sure they will be in contact with your company when they they get ready.
Very Pleased Thank You
First name removed and Helen Castr