Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34641 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 27, 2011 — Rated 5 out of 10 by P.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The person who did the carpet was on time very courteous and moved anything I said. It just seems that the carpet came out a little dull.
Report a concern   December 16, 2011 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Professional, friendly, ON-Time, and the end result is a very clean carpet!
Report a concern   December 12, 2011 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez does an outstanding job cleaning my carpets and favorite fabric chair. Their prices are reasonable and the service is excellent!
Report a concern   December 12, 2011 — Rated 10 out of 10 by A.J. Zerorez Los Angeles
What do you like about our products and services?

You got all the stains out of our carpet that other carpet cleaning companies were not able to.
Your staff was very customer friendly and I felt like they actually cared about me
Report a concern   December 11, 2011 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

The product did a very nice job and dried very quickly. The service was great!
Report a concern   December 11, 2011 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Fast, professional, efficient service. Carpets look great!
Report a concern   December 11, 2011 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

I like the chemical free silurian and I love your results!!
Report a concern   December 10, 2011 — Rated 5 out of 10 by T.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was told AFTER my carpets were cleaned that I would be charged an extra $30.00 because my game room was larger than the area limit. Also, although the carpet feels soft and clean, it does not look it- my high traffic areas still look dirty. For the price I paid I feel the carpet should look better than it does.
Report a concern   December 9, 2011 — Rated 10 out of 10 by J.E.L.R.S. Zerorez Los Angeles
What do you like about our products and services?

Carpet was much cleaner than previous other services. The Technician was extremely polite and conscientious and having pets, I really like that there are no chemicals being used.
Report a concern   December 9, 2011 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Chris Morris was friendly, thorough, and professional. His service was great and I love the way my carpets look.
Report a concern   December 9, 2011 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

The carpets actually stay clean - the spots take a VERY long time to come back.
Report a concern   December 9, 2011 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

very nice service person, good quality work, a bit expensive.
Report a concern   December 7, 2011 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

My carpets actually look almost new again. I was really pleased with the results and the person who cleaned my carpet was very professional.
Report a concern   December 7, 2011 — Rated 10 out of 10 by O.H. Zerorez Los Angeles
What do you like about our products and services?

We like the cleanness of the process and the efficiency and knowledge of your personnel, both in the office and on the site.
Report a concern   December 6, 2011 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

No soap. Professional staff that is cortteous, cleAn, & conscientious. Fair prices.
Report a concern   December 4, 2011 — Rated 10 out of 10 by T.K.L. Zerorez Los Angeles
What do you like about our products and services?

Clean clean carpets with no smell! Great workmanship and caring!
Report a concern   December 4, 2011 — Rated 9 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

The service is professional and friendly. The product is a good solution, however I would like it if the dry time is accurately stated as 6-9 hours in the winter, and 4-6 hours in the summer, not 4-6 year round.
Report a concern   December 4, 2011 — Rated 10 out of 10 by B.A. Zerorez Los Angeles
What do you like about our products and services?

no chemicals / no spots that come back / no chemical smells, only the smell of freshness
Report a concern   December 4, 2011 — Rated 9 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

The quality of the work was great, the tech showed up on time and was very pleasant. My carpets have never looked so good!
Report a concern   December 4, 2011 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

I had a serious soilng problem from a sick pet and the products worked beautifully while the days passed until I could be scheduled for the completle cleaning.
Report a concern   December 2, 2011 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

The service was great. Our carpets look and feel so much better than any of the services we have used in the past. The person who came to our home was professional, and very careful about cleaning around the furniture that we were not able to move out of the rooms way prior to his arrival. We will definately be calling Zerorez for our next cleaning. Thank you!
Mr. & Mrs. Last name removed
Torrance, CA
Report a concern   December 2, 2011 — Rated 9 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

No residue. The carpets look great.
Report a concern   December 2, 2011 — Rated 6 out of 10 by L.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Price
Report a concern   December 2, 2011 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

no soap residue
Report a concern   December 2, 2011 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Your claims are true and the technicians I've had at my home have been polite and professional
Report a concern   November 28, 2011 — Rated 5 out of 10 by W.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Pricing seemed a little high
Report a concern   November 28, 2011 — Rated 7 out of 10 by B.F. Zerorez Los Angeles
What could we do to improve?

We were under the impression that the furniture would be moved to clean underneath. Some furniture was not moved so when we decided to rearrange the furniture a couple of dirty spots have been revealed. We were impressed at the removal of filth from the carpet since the previous owners never cleaned.
Report a concern   November 28, 2011 — Rated 6 out of 10 by P.V. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

All the pee spots did not come out and I paid extra for this.
Report a concern   November 28, 2011 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Your techncians came, cleaned my carpet, and were ready to leave in a little over an hour. They were efficient and were careful of my funiture. The charges were what was quoted to me over the telephone with no additional fees. My carpets looked wonderful and felt clean & dried quickly. I have already recommended your company to my friends and family. When I need my carpets cleaned again I will call zerorez!!
Report a concern   November 28, 2011 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient, professional, and quick-drying. Carpet looked great!! Serviceman extremely polite and professional.

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