Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2013 — Rated 9 out of 10 by C.T. Zerorez Los Angeles
What do you like about our products and services?

I would think that by now I would have been offered a commercial account.

Report a concern   July 31, 2013 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt, on time, professional. Sam - the tech was genial, informative and did a very thorough job. Carpet looks good after drying. See you again in a few months. I think the overall cost is just a bit high for such a small house and the actual area being treated. Maybe next time this can be addressed. Thank you!

Report a concern   July 31, 2013 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

the carpets are very clean

Report a concern   July 30, 2013 — Rated 6 out of 10 by L.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Hopefully the spots won't come back this time.

Report a concern   July 30, 2013 — Rated 10 out of 10 by Abey Fonn Zerorez Los Angeles
What do you like about our products and services?

It cleans the carpets well in a green healthy way

Report a concern   July 30, 2013 — Rated 5 out of 10 by E.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet was left much wetter this time compared to the previous time. The technician said he had to apply a large amount of water to get the carpet clean, but I don't think the carpet was more dirty this time, and it isn't any cleaner this time. I think this may point out a limitation of the process where the only way to do a more effective cleaning job is to apply more water. In comparison using a combination of water plus agitation may achieve more cleaning with less water.

Report a concern   July 30, 2013 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

My service man was prompt,timely and professional. Any question I asked was answered confidently. I appreciated the pre service email of prep hints.

Report a concern   July 30, 2013 — Rated 10 out of 10 by Janet Roper Zerorez Los Angeles
What do you like about our products and services?

Excellemt service

Report a concern   July 30, 2013 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

I can't address your products as I have never used them. Your service was first rate in that my carpets and upholstered furniture look good as new.

Report a concern   July 29, 2013 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

The guys are prompt and call ahead. Work very hard and take me through the house to show me everything they have done.

Report a concern   July 29, 2013 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

We use your company mainly for carpet cleaning. The carpets stay cleans longer. Your techs are very professional. The past 3 times we had Livingston clean our carpets and we will continue to request him.

Report a concern   July 29, 2013 — Rated 9 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

The carpet looked great and all of the pet stains were gone.

Report a concern   July 29, 2013 — Rated 7 out of 10 by G.B. Zerorez Los Angeles
What could we do to improve?

I have used Zerorez many times and been very happy with the results. I've recommended it to family and friends. However, this time, many of the "spots" were not removed and area rugs were badly cleaned. I would appreciate someone coming back to redo some of the work.

Name removed

Report a concern   July 29, 2013 — Rated 9 out of 10 by Sandria Askin Zerorez Los Angeles
What do you like about our products and services?

The product is great, less time that most rug cleaning. Unfortunately, his machine broke down but he did get it up and running again. Service was great,

Report a concern   July 29, 2013 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

The quality of the product. The carpets look good for a long time. I have used other companies and the carpets look good only for a short time. The technicians are professional and knowledgeable.

Report a concern   July 29, 2013 — Rated 10 out of 10 by Ruth Reeves Zerorez Los Angeles
What do you like about our products and services?

I like the fact that chemicals aren't used and the carpets really clean up so nicely. And the technician that cleaned our rugs, George, was awesome. He answered all my questions, explained clearly how everything works and what our options were and was very personable. Great job!

Report a concern   July 29, 2013 — Rated 10 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

My Technician was great, David was friendly and did a good job!

Report a concern   July 29, 2013 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

My carpet looked brand new afterwards- unlike the other carpet cleaning services I've used!

Report a concern   July 29, 2013 — Rated 9 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

that there is no residue on the carpet as I have dogs that are allergic.

Report a concern   July 29, 2013 — Rated 10 out of 10 by B.T. Zerorez Los Angeles
What do you like about our products and services?

The service we experienced was very professional.livingston was on time and cleaned our carpets in a timely matter. The results were great. Stains were removed and carpets smelled fresh and clean without strong chemical orders.This is my second time using your company and I will continue to do so.

Report a concern   July 29, 2013 — Rated 10 out of 10 by Lynn Wilson Zerorez Los Angeles
What do you like about our products and services?

My carpets look as good as new..they were very soiled and your technician did a wonderful job. He was clean and neat and very professional. I will certainly recommend your company to my friends..

Report a concern   July 28, 2013 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

You did a great job on my couch and area rug. The service was excellent!

Report a concern   July 28, 2013 — Rated 10 out of 10 by Nancy Fonn Zerorez Los Angeles
What do you like about our products and services?

We were very happy with our touch up service with
Jose. He was prompt, called to let us know when he
was on his way. He was very efficient during the service.
My husband felt Jose did more then he expected .
He also had shoe covers for himself and us for after
the service. He did what we expected from a great
Company like Zero Rez. We look forward to our next cleaning.

N. Fonn

Report a concern   July 28, 2013 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Rugs and Carpet look great. Gil did a very good job and was very pleasant to deal with.

Report a concern   July 28, 2013 — Rated 10 out of 10 by A.N. Zerorez Los Angeles
What do you like about our products and services?

Professional and friendly service.

Report a concern   July 28, 2013 — Rated 10 out of 10 by Debbie Creasman Zerorez Los Angeles
What do you like about our products and services?

I like how well the carpets come clean and the service provided. The work was done in a timely manor and the associate was able to answer all my questions.

Report a concern   July 28, 2013 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Easy to use and kid/pet friendly.

Report a concern   July 28, 2013 — Rated 10 out of 10 by Christine Gruenberg Zerorez Los Angeles
What do you like about our products and services?

Professional staff, great cleaning, reasonable pricing.

Report a concern   July 28, 2013 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

On time, great technician

Report a concern   July 28, 2013 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

It works! I'm sorry for the late reply. I was waiting fro internet service to my new home.

So, I have forgotten the mane of the young man the cleaned my carpet, but appreciated that he was concerned that one area did not look clean enough. After he was done, he hooked up the equipment again to re-do the area.

I would recommend the service to anyone. I might need you to come back and clean my sofa!


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