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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets actually got clean and still look clean (no "returning" stains a week later). This last service was good, quick, and easy.
Great service...and the carpets cleaned-up better than my expectations.
On time and no mess. Brian was great he did my carpet before.
The staff is very professional and does a great job.
My carpets are very clean and last much longer as from other companies.
Willing to work on weekends so as not to disturb our daytime work hours. Clean cut and polite service technicians. Excellent product--important for a school with children in close contact with carpeting and upholstery.
THere are no chemicals left on the carpet. I have small grandchildren and pets that are down on the carpet, and I do not want them breathing harsh chemicals. So your system is perfect and it cleans so thoroughly.
Good customer service, carpets look great, friendly cleaner.
No soap, friendly service and you were on time!
The technician was over three hours late, and did not finish up until 8 p.m. Further, I was unable to have my sofa and love seat cleaned, as previously scheduled, or he would have been on site an additional hour and a half. In addition, I've yet to see any evidence the level of cleanliness attained is superior to a standard steam cleaning I could have gotten in a timely manner, and much cheaper.
They're safe and do an excellent job of cleaning. The technician worked hard and did a great job of cleaning. He tried to please.
The service Tech Mr. Livingston very knowledgeable communicated very well about services and time he was coming. The carpet smelled so much better there was very tough stains and he was able to get them out huge difference when he was done. I like they were upfront about price. They did not try to up charge. Very pleased will use them again thank you
Great process, on time, Keith did a great
Job
Great Results for my carpet and my upholstery and Professionalism of your employee, Marcel.
No residue. VERY polite and enthusiastic person cleaned our rugs. However I didn't request that he "drink the water". Name removed
My carpet looked great after Zerorez cleaned it.
On time, our service guy was very nice, knowledgable, on time and fast
The gentleman, Larry that came was very informative about all aspects of the carpet cleaning. He was able to answer all questions that I had and took the time to stop and let me know as he cleaned why my carpet might feel different due to soap being used by previous carpet cleaners and recommending that more cleaning might be neeeded to get up the soap buildup. Very happy with the cleaning. I have old carpet and they looked wonderful upon completion.
It always gets the carpets clean!
The rug cleaning was handled very efficently.
remove your obnoxious trip fee. your customers have to buy gas also. I don't have the option of charging my employer to drive to work. otherwise, I like your service above the many others I have tried.
- Timely
- Respectful
- Accurate Accounting
- Product and Process knowledge and knowledgable
Excellent service. Excellent professional technician..Very happy with the service.
Exceptionally good cleaning and dirt does not come back as fast as with other cleaners/
Very courteous , helpful , efficient fast and friendly.
We love Robert Keith! He's the best. He actually cares about his job and it shows. This time he found a way to actually rinse our carpet (cat corners) with a special hose attachment. I saw him pour a bucket of water on my floor and the attachment soaked the water up in minutes. My cat corners have never smelled better after a carpet cleaning. He's a genius! And we truly appreciate him. Thank you for your alkaline water cleaning process and for hiring Robert!
The Butte's
The service is always superior and your servicemen are the best......polite, courteous, friendly, kind, helpful, knowledgeable, quick and thorough.
The products that you use clean my carpets better than any other service that I have used.
The products, I don't know what they are, but the carpet did not have a bad smell after it was cleaned. I am pleased. Thank you for your service. Mrs. Last name removed
Your employees are very professional
The product works and the service people do a good job and strive for customer satisfaction.
Great job getting spots out of the carpet