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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not using soap.
It was fast and super clean. The technician Brian was informative and clean.
just excellent!
it was fast, they were on time.
Explained the process completely.Nice for the technician to call about his estimated time of arrival.
Gil was punctual, well groomed and very polite in addition to doing a great job. The carpets are now clean and look fabulous!
Your products are the best and your staff is the best Robert is excellent professional with lots of great knowledge he's definitely a ten
Other than the tech being a half hour late, I thought he did a good job overall. Some of the most soiled places on the carpets do look better, but I was hoping for an even bigger difference. I'll still be calling Zerorez in the future. Thank You!!
The carpet looks great and stays that way much longer.
Our carpet and tile cleaning was fantastic! Larry did an amazing job on both. We feel like we moved into a new home with the flooring looking so clean and bright. Thanks so much. Referrals from us will be coming your way soon.
The carpets came out looking very nice and I appreciate that you don't use chemicals.
the technician was prompt, professional, and quickly took care of my carpet making it look almost new
I have a white carpet, and it's cleaner now than it's been since it was first laid down.
On time, clean, fresh smelling carpet and stains are gone!
The carpet is so clean and does not take so long to dry. We requested Brett again this year, as he did such a great job last year and is such a nice young man. He is very professional and a really hard worker.
efficient and effective
No residue so carpet stays cleaner longer. Also quicker drying time than other methods.
No chemicals, no residue.
Customer service is excellent. Our technician Michael was very professional and prompt.
Our carpets look like new.
My carpets look and feel great. I will use you again.
With Zerorez, my carpet always comes out clean with No residue.
My carpet is clean but does not have that soapy residue.
1) arrive on time or call when you are late. This is the 3d time I've used zerorez. This is the first time you were so late. I was scheduled for 8am - noon. I called at 10:30am and was told there was a truck down so my tech would be late but would be there before noon. I called at 12:30. Debbie answered and said it was the tech's job to call me if he would be late, not hers. The tech finally arrived at 12:45. Someone should call. The techs are working.
2) I had the bathrooms cleaned and the tech did not clean the flooring behind the toilet
Not having luck with spot cleaners but will try again. I'll call if I'm not successful.
On time, and a job well done. Nice guys too.
Fresh and ckean smelling. No soapy residue and quick drying. Service was excellent. The 2 workers were very professional and did an awesome job on our carpets
How well you take soap out of carpet after it has been cleaned incorrectly----
Find a new tool to clean the edges of carpet especially along the walls or on the stairs where the dirt seems to accumulate.
I am a customer with oriental carpets that I feel require special care. You have so far been excellent in providing what I need. I like that I can drop off the carpets and pick them up when they are ready. No detergents is very important in the care of old carpets so your work fits my needs perfectly.
Thank you,
Peggy Johnson
Affordable, clean, dependable. The whole process was painless. Service is consistent. Technician was pleasant and professional.