based on 39672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was not prepared for the price of tile cleaning. Once on site, the technician quote me over $800, then offered me a discount to bring it to approx $500, then finally offered $400 as a final attempt to secure the business but I was very put off by that time. So he ended up doing a quick pass on a small piece of carpet, not thorough the way other technicians have been over the last 20 years. This might have been the last time I use zero rez after being a customer for decades.
BERNADO was exceptional. Carpets look beautiful.
The gentleman was very considering towards me as well as the full staff. 💯💯% wonderful job with my father’s house. I definitely will recommend Zerorez
Marks left on my rug on living room. 48 hours later still
There. Also a resididue on rug. Master bedroom still dirty. Very unhappy. Had house turn upside for 3 days. Coming Saturday afternoon to redo.
Every single person that I dealt with at Zerorez was absolutely amazing, helpful understanding we organizing Things to make it all work Mario the guy that actually did the cleaning was amazing. Came back twice just to make sure we can get it done on the day I needed and it was a fantastic job. I recommend the very very highly I’ll even do a free commercial for them that’s how much I like them. Thank you to all of you you really helped me out.
Friendly, knowledgeable technician . Did a great job.
Product good, technician excellent
Excellent and perfect job.
Great service, servic rep Jaydew was great!
Great service - friendly serviceman
Ricardo was awesome! Very professional, quick and polite.
Fast, friendly, and good service
your product is fantastic and so is my carpet
The whole time he was here, he had a great smile and was very good at his job.
He answered all our questions and explain what he would be doing. The job was done great
and didn't take very long at all. My carpets look great.
Thank you,
Donna
Major was the tech who cleaned our downstairs carpeting, tile and grout. He not only did an excellent job, but he arrived on time and was very personable. As a company you should be very proud to have him as a representative. We've used ZeroRes before and will definitely use them again.
Always great results and friendly service. Professional.
Very kind and professional and fast. Did a great job!
Great service. Bernardo is great!!! He cleaned everything perfectly. He gave me great advice on how to maintain everything.
Fast and reliable. Courteous techs
Products don’t have awful chemicals in them. Service has been superb- from the phone call to the goodbye. Pleasure!
Everything! Efficiency, work quality, employee courtesy! We have been customers for at least 4 years and have recommended ZeroRez to many friends and neighbors.
Brian was an awesome Tech.
The man that cleans our carpets was very professional. The carpets came out exceptionally clean. They looked brand new. We will use them again.
Amazing service and communication. Steve was so pleasant to deal with and did a fantastic job!
Employees arrived on time and carpets look great!
I wouldn’t use them again
The customer service, professionalism and completed in a timely manner. I have used Zerorez before.
Very happy.
On time, very professional and my carpets came out amazing!
The guys did a great job.