based on 39672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved Bernardo - truly a miracle worker. Floors look great - I can even walk around in white socks now and the bottoms stay white.
I like that you clean without toxic products.
My carpet was recently cleaned by a Zerorez technician named Will. He called before his arrival, explained all options available, was very professional and did an amazing job cleaning carpet and one 30 year old chair that now looks brand new!!!!!!!!!!!!!!!!!! This company provides excellent service and hires kind experienced workers.
The technician was on time and super pleasant and knowledgeable with tips on how to keep our carpets and tile cleaner.
Brian did an excellent job! He was polite, friendly and answered all my questions. Highly recommend Brian.
Do not like how the kitchen floor turned out and the tool to suck up the water leave to many streaks
Great service
Major worked hard & left our carpet & rugs looking great!
my service tech was great. he did a great job on the heavy yraffic areas
Everyone was extremely helpful and enjoyable to work with from the service person who I spoke to about your services and making the appointment and to the service representative.
Awesome service; our carpet and couches are 100% cleaner – and our technicians, Will and Chase were womderful— Professional, communicative, knowledgeable, & friendly. Will be calling them again next year!
easy to get an appointment, even on short notice. Professional technicians and absolutely the highest quality results
Great service. Tech ryan was informative. Carpets are great ,took less than an hour.
Will call you
Will and Chase were a pleasure to work with. Professional and kept me informed along the way. Also gave an idea of what the cost would to clean my tiles. When I decide to get them done I will definitely use Zerorez . Very happy with the results.
proffessioan! attentive
Technicians are knowledgeable,professional and friendly. They are efficient and reliable.
The tech, Dan, was great. He was professional, friendly and helpful.
He explained the process before starting and current specials available.
His work was efficient and quality. The floors look great and feel soft, no crunchies! We were provided booties to access our damp rugs during drying.
Dan was also sure to tell us the best drying technique.
The price was reasonable and the results were great. Who could ask for more?
Quick, no chemicals, thorough
You left the pet stains in ☹️
Come back and try harder
Paid extra and the man left without trying
Bryan does an excellent job cleaning our carpets and tile. He is pleasant and professional. He takes pride in his work.
Professional, fast, efficient, and arrived on time!
Jordan was very clear about what he was doing while cleaning the carpets. He even found one problem area, it was good to have someone give me options. Thank you.
Come back and vacuum my carpets
The employee who serviced my home was fantastic
The technician was prompt. Gave a head call as promised. Explained everything and made no assumptions. Technician did make common sense recommendations of upgrades which made sense. Work was completed quickly with results that I did not expect. I had the carpets cleaned in the new house that I purchased. Previous owners, which was a family of four, had lived here for at least a decade. Not sure how long the carpet was here, but I never thought remnants of them could ever be removed from the house. After Zerorez, there was just one tiny spot in a corner in the the gym that could not be completely removed. Nothing is perfect so that is the only reason for not giving a 10. I will definitely use them again in the future and if asked, recommend them to anyone else.
Alway an amazing end result. I'll never use any other carpet claeining service. Bernardo was awesome!
Daniel was very professional and thorough. He took the time to explain the process they use. My carpets feel clean and smell fresh. I will call on Zerorez again and highly recommend them.
Everything service was excellent,quick and courteous
I love the freshness that filled my townhouse. The technicians were wonderful. They took the time to explain everything that they were going to do and made sure that we understood the drying time frame. They were extremely personable and professional. I will absolutely use your business again and recommend it to anyone searching for a great clean carpet.