based on 39676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great
Great customer service. Very knowledgeable made me feel very comfortable. When I decide to do my tile floor I would like him to do them
Jayden was very friendly and was very positive with his customer service. He is a hard
worker, very efficient and knowledgeable about your company's products and services. I will be requesting Jayden again in the future.
As for your cleaning products, your citrus scent made it very nice and did not leave a musty smell but instead left a clean scent to a job well done by Jayden. Thank you Jayden for all your hard work.
Our carpets look brand new and felt so clean...thank you!
Fast, efficient service. Easy to communicate with. The young man that cleaned was professional, accommodating, and very polite.
Zane did a great job and we think the carpet looks good. I hope it looks good in 6 months.
Wilbur did an excellent job. Very friendly and professional. Brought my carpets back to life! I have an old small dog that had a few accidents. No smell or trace of anything. Thank you Zerorez!
Bernardo was great. Efficient and courteous and best service I’ve had from zerorez and have always had great service with zerorez. Thank you!
Tech did not disclose cost prior to starting. Felt blindsided by cost for extra service …as through a text I was told promo code was applied and/or would cover that pet treatment cost. Requested management to contact me. Never received a follow up call.
I had carpet cleaning and upholstery cleaning and my technician Bernardo C did an amazing job. He arrived on time and explained everything before starting, and there was no surprise cost.
The only reason I had you come was die to cat urine in the closet. The guy didn't tell me that cleaning wouldn't work without bio treatment. Then I had to pay another $47 to get it bio cleaned. That guy had been with zerores 4 years and said the bio wouldn't work either and I should just replace the carpet so $47 more wasted.
My technician Ricardo was amazing very knowledgable and friendly.
It was a “no stress” cleaning!
No sticky residue.
Neat, clean, affordable
Richie the tech was very good, really took his time in making sure all of the extra stains were removed. Very happy with the job he did.
Techs are quick and efficient. Scent of house is clean and fresh!
A quick and thorough job cleaning our carpet at a fair price.
Zero Rez is always great! Ricardo is so professional and always does a great job on our carpets.
Sherry C
Steve was our tech for the day.... He was very polight and explained everything he was going to do... He was upfront with me about some of the issues we have with our carpet in the master room. This was explaned the previous cleaning too. I turned him loose and he did his thing. He did a great job for us.
You received a "9" only because if you received a 10 there would be no room for improvement.
Jayden was so professional and did an amazing job. We will be using him again!
ALWAYS GREAT SERVICE AND RESULTS! Paul
Jayden text before he arrived to let me know he was on his way. Started right in and finished in a timely manner. Very professional and I would ask to have him again if/when I need carpets clean.
Always a great job.
The representative who came to my home,I would welcome him back anytime.
Great job Done on my carpets
I’m like the eco friendly materials you use and the service is always great from Indiana to Nevada
Great product, very professional service
easy scheduling
great results
Angel did a great job.
on time and very through.
Price service professional