based on 39751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service, job well done, see you next year Victor and Victor
We were quoted $208 to clean our carpets and when Justin got here he gave us a couple of more options that we felt were necessary, however it would have been better for us to know the options as we spoke to the young lady on the phone. As it were our final bill more than doubled which we did agree to, but we were not prepared for in the beginning.
Reasonably priced. Very thorough.
Justin was informative about the process used by Zerorez works.provided options of additional actions that can be used to address carpet issues. He did not use any high pressure sales and did not hassle when we did not select all additional options. Proceeded to complete the job in a timely manner with no inconvenience to us.
Leslie was wonderful. She clearly explained the process and pricing. The end result was terrific and much appreciated. I would definitely recommend the service.
you did a great job and you were on time. .mel Last name removed
Very friendly and professional staff. Punctual arrival. I gave 9/10 just cause I think I expected a rather dirty area on my carpet to be a bit more cleaner, but maybe it was beyond what the cleaning agent is capable of. But happy with it overall.
They were on time and the price was acceptable and the work, great job!
Did a very good job. Thank you
Your Technicians are the best ! I spilled coffee on my biege carpet & they were able to get the stains out & Got Carpet looking good as new . Thanks
Convenient scheduling, friendly techs did a good job
Very professional. The gentleman that came out did a fantastic job!
You did what you said that you would do and very quickly I must say.
Over the 11 years that we have lived here we have had several carpet cleaning companies come in but none could compare to the cleanliness of the carpets by your company and technicians the technicians were extremely polite and knowledgeable and the results were amazing I would definitely recommend this to friends and relatives and in the future you will be the only company we contact
They did an excellent job in cleaning our garage floor. They were very efficient and personable we are very happy with their service and results
Spots remain in the one strip of carpeting we needed cleaned. We totally disagree it's "wear" (upgraded carpeting, 2 yrs. old, memory foam padding underneath ~ was cleaned about 6 months ago also).
Carpets were cleaned a week ago and are dirty already. Spots came back that I paid extra for. Plus the carpet looks shaded in areas, almost like it’s from the treatment. Looks horrible.
The guys were great. Did a excellent job and in a timely matter. Were so nice. Always checking to see if I was happy with each room. Ten ⭐️’s
Will have them again.
I Once S/ser they were only here for 20 min. That’s with unpacking there’s equipment and packing up.
Not clean just wet.
I’m just amazed how well your products work. I’m also extremely happy with the young, handsome & respectful tech that came named Issaiah. I will call back again.
Service
Professional, floors dried timely and courteous
Easy
You do a great job & are professional
Zerorez does an excellent job. They arrive on time and are very polite. My carpet/rugs always look great when they are done. They have also cleaned my kitchen tile and the results are amazing. Best carpet cleaning company out there.
Prompt ,friendly ,quality service was provided .
I have used your company for many years. Most recently I have been terribly disappointed in that the stains on the carpet were never removed. That has not been my experience in the past so you can understand my reluctance to refer your company. I have no pets just us two retired persons.
Great carpet cleaning. I disliked the persistent attempts to upsell further treatments.
I really like no soap is used - Marcus did a great job on our carpets!
The friendliness of the staff

Service person was very helpful and extremely nice.