based on 39751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech came out and raised the price of my quote almost $125 more than was given to me. This company was way more expensive than other good carpet cleaning places.
Fast and clean,my carpet looks brand new!Fast and professional staff!
The technician came on time
The job was done very well
Your staff (Victor) was very personable and professional.
That the products are natural and not chemical
Zerorez does a great job in carpet cleaning. I have used several carpet cleaning companies and Zerorez is the best I have used .
Everything
Customer service was top notch. All services and pricing was throughly explained prior to starting and the carpet came out extremely clean, including the pet stains.
Excellent service!!!!!
Lack of residual water. They were able to clean 3 types of surfaces...tile/grout, large area rugs and laminate.
It was done in a timely matter. He explained everything he was doing and how he was doing it. I asked for two throw rugs to be cleaned as well, and he had no problem adding that to my other rooms. I love the end results. I didn’t have any heavy soil spots, but felt he got all the dust off the corners, especially the walk in-closet !
I love how there is no after smell and the carpets look and feel very clean. The staff are always very nice and professional. The price is also very reasonable.
Technician was very good. Went the extra mile to make sure my old carpet turned out the best it could be.
CARLOS ALWAYS DOES AN EXCELLENT JOB
Do a great job pleasant and courtious
Better specials. Too expensive.
Professional and knowledgeable
They are very professional and knowledgeable with great prices, highly recommend to everyone .
Great service. Extremely fast and my carpets look practically brand new!!
Fast and efficient
After Zerorez cleaned my carpets the carpets look brsnd new.
Took time to explain each treatment. And you don't use harsh chemicals. My cleaner was nice and did a thorough job. I will request him next time.
On time, job was done well in a timely manner.
Super fast, super clean and super affordable, plus very friendly technicians
Zack was right on time, worked hard and did a great job!
I was really impressed with the quality of work done on our rug. Especially when you consider that chemical cleaning agents weren’t used. Also the technician, Casey, was very professional, friendly, and dedicated to ensuring that we were extremely satisfied with the results before he completed the service. He was also very helpful with tips on protective measures, things to consider about all the various rug materials, and many other potential rug care needs in the future. Thank you Casey, Zerorez, and the Morning Zoo!
I genuinely appreciate that I can expect excellent results when your techs come out. And I don't mean they get to just lightly clean some expensive, high-quality wall to wall. My carpet is that standard, beige, "builders-special" that seems to come in all homes in Vegas with an unremarkable pad underneath AND it's 20 y/o to boot! I don't know they do it but they make it look BRAND NEW! It dries within about four hours and it's soft with NO scent at all. They even make the pile stand up all puffy. You are not cheap but I am never sorry I have spent the money on you. Thank you Zerorez and thank you to your amazing techs Juan and Jeff who are my new favorite people.
Fast and efficient techs. Never a problem and super clean carpets
Service men cane on time did a great job on the carpets. Will be using their other services very soon.
Everything is done with professionalism. Ben is outstanding to work with.