based on 39750 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The timing to get the job done was quick & convenient--he was even early!! I wasn't home yet, but it worked out great & I'm very happy with the results! My service guy was great! Thanks, Isiah!
During the initial inspection the serviceman brought in a black light. The black light Showed us pet urine everywhere. Because of this we opted for the bio treatment at $35 more a room. It looked amazing. It looked like it also got a grape juice stain out. I was impressed. So after I asked him to bring out the black light again. Nothing changed. It still looked like a crime scene. I feel I was duped for an upsell and I caught him in the lie. $210 dollars extra He said the pet urine is gone but left the nitrates. The next day the grape juice stain came back. I thought the job was worth $300 but not the bio cleaning tgat cost the extra $210
How clean my carpet is how nice and knowledgeable my technician was. I love that my baby can be on the carpet without me worrying about chemicals or gross germs.
The Zerorez man explains the process before he starts as well as going over any customer preferences & over-soiled spots. The end result is fantastic & brings new life to the carpets.
My carpet looks great and feels soft. The technician was very friendly and honest. This is my third time to use zerorez. I do recommend them to my friends and neighbors.
Unfortunately, my carpets looked the same as before they were cleaned. It was a financial loss.
Fast service,no mess,carpet looks great and dried in hours
The service was great he explained every thing to me what he was going to do. He was polite and courteous .I will call the company again for your service.
There was no use of moulding guards around our home and we’ll have to now use touch up paint where the walls were scratched from hoses. Otherwise pleased with the service and will continue to use.
Service was very fast! He did a good job!
Everything
Friendly, showed up on time, did an excellent job!
The reliability of your service and the friendliness of your technicians. However, this time the stain did not come out. One thing that I do not like is that it is always more expensive than what I am quoted over the phone. Thank you.
I do not think that this job was as carefully done as the last time that we used your services.
Excellent service.
Amazing
I gave the BBB a review of Zach and Zerorez, I know they will send it to you. You show up on time and do the job right with concern for my home and family.
courteous service
Our tech Jeff showed up right on time and got to work. Very professional and we were very pleased with his work.
Great service and fantastic results!
Quick, efficient and not extremely loud. Floor was greatly cleaned but not super saturated like other cleaners leave. Was able to get carpets clean on greasy high traffic areas. They are very accommodating on time schedules. Carpets in our automotive building look like new!
A good value, efficiency, & professionalism.
The clean feeling of the carpets. They really look and feel good.
The guy was great
Thank you for the service i was impressed for using you guys for the first time i will use again!!
Luis called before he arrived. He was earlier than scheduled, which was very nice for us. Luis was professional and pleasant while working in our home. The stairs get soiled and Luis worked to get them clean. He also took time to remove some stains in the the master bedroom carpet. We were pleased with Luis's service and with his work ethic.
Absolutely amazing job as always. My carpets stay so much cleaner longer. I will never use another company.
The carpets dry quickly. The technicians are nice & professional. Alittle on the pricey side but my carpets are clean and look practically new again.
Easy to set up a date for cleaning service. Was quick and efficient in performing the cleaning
They are easy to use