based on 40931 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service when called for appointment. On time and great job cleaning our carpet.
Everything was great
Easy to schedule; professional employees; neat vehicle fleet. Arrived promptly and called ahead as requested.
Prompt, professional, knowledgeable, clean!
On time. Good job and price. Antoine very professional
Quick and clean!
My house clean and smells great thanks
My rugs are 15 years old, over the years I have had other companies come and clean them. Most times I am disappointed when they walk out. They leave me with carpets that are soaked. Or look like they haven’t been touched still stained. And the price is always doubled once they come through the doors.
I found with Zerorez the only high pressure came from their hose. They left my carpets clean and were dried in record time.
Friendly, easy to schedule with, informative and always on time.
I am very happy with my carpet cleaning. Casey was very professional and personable.
From making the appointment to having the carpeting cleaned was easy peasy. Cameron the service technician was right on time, friendly, and informed me what results to expect with the cleaning.
Friendly technicians, very good service,our carpets look like new when they got done and there was no chemical smeii and did not take long to dry. Thank you Zerorez’s. You’re the best !!!!
Always an outstanding job! Carpets look great!
The knowledge of the man to send out to do the job very professional
The two service individuals were very professional work very hard to clean all the carpets. They were fast and efficient and did a great job.
We have used Xerorez 3-4 Times over the past decade. Have always been pleased with their personnel and Service. Highly recommend this company. They also do excellent tile cleaning.
The service was outstanding the tech was straight and knowledgable and was able to complete the service leaving me with no questions. Great job
The gentleman that came was very friendly and on time the only thing is I wished his scrubber worked so we could have had the deep clean. But we are still happy with the outcome of the carpets, and his services.
Technicians are knowledgeable, prompt and efficient. I booked for 3 rooms for a President's Day special - $95. When the tech arrived, he indicated our master bedroom would be "oversized" and an additional $25 fee. I was not asked when making the reservation the size of the rooms. Yes, our master bedroom is large; however, there is also a king sized-bed, 2 dressers, a make-up vanity and two nightstands which we were not requesting to be moved, so with all of that furniture the actual area of the carpet which needed to be cleaned was not any larger than our living room. The tech did credit the $25 extra charge; however, said we needed to be aware for the next time. Other than this we have no complaints and will use Zerorez in the future.
The men were excellent being on time, did the job with great attitude
It’s affordable
Zerorez came highly recommend by a friend, Monika Havens. (Thanks Monika!) We get a free carpet cleaning every time we sign a new lease with our apartment complex and chose to use Zerorez instead. I am cautious about the chemicals we allow in our home and a big selling point for me was the fact that Zerorez doesn’t use any chemicals! The prices were great and the convenience and results were worth every penny. We had our entire apartment done, stairs included, and I felt like I was walking in to a brand new unit. Make up stains, the stairs that everyone uses with their shoes on, urine stains, Zak and his partner got all of it out! We are Zerorez customers for life!
Friendly, courteous, fast, clean.
Zerorez doesn't leave my carpet feeling crunchy like other companies do.
The technician Chris was excellent. Polite, professional, and efficient.
The absence of any odor benefits all my family members who are odor-sensitive.
Technicians are prompt and efficient in their work.
The price has remained the same for all the years (3) we've had the rooms cleaned.
Hands down the only carpet cleaning service that I will use. The activated water is the only way to go. Zerorez technicians have always been pleasant, careful, thorough and courteous.
Lower pricing
Our carpets feel nice and clean! Very fresh! Isaiah was awesome and did a great job!
My carpets look great and are so clean. Zerorez is great as far as service and their process. I will definitely use Zerorez again and would highly recommend them to take care of your carpets.
I feel that Zack and his partner did a great job, as I was quoted one price I ended up spending $100 more, I guess there is one cleaning but when they show you what the deep cleaning can do then you really don't have a choice because its a big difference. I believe they did a good job, but when I asked about the area rugs at that point I just wanted them cleaned, but I wasn't to happy with the results because it left a riffling around the circumference of each rug, maybe the suction was too strong, Oh well! If I had to complain about something perhaps that would be the only thing, so in the future, I would use your service again, but I wouldn't endorse the cleaning of area rugs...