based on 40931 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Michael was very professional and friendly!
Victor was AMAZING!! Great customer service!! Very informational highly recommend
I have used Zerorez before . This time I had both my carpet and tile cleaned. Marcus explained each step. The result is great.
We are extremely happy with your service. Excellent workers and products.
Great job.
Thank you,
Linda Brooks
Your crew did a great job and we will definitely use Zerorez again.
The two times before we had used the company the service and cleaning seemed better. It also looked liked the service was rushed.
Tile groat did not come as clean as expected in traffic area. Looked great until it dried and I saw it the next day.
Professional service
Casey was great!
My technician, Bradford, was great. Very skilled and professional. Nice guy, too. Carpets all look great!
Michael was our technician. He was polite and courteous. Did a great job!
The product is excellent. Casey as my service technician was outstanding. He is the go to guy for me and my recommendations to friends.
The technician is very skilled. The carpets are so clean. We are so impressed with the service
Main bath still looks darker than the rest.
Nice people
I was not impressed with the cleaning. We didn't have stains, no spills, no pets, etc. The reason for the service was our carpet is now just over three years old and it's flat in the higher traffic areas. We just needed to "fluff" the carpet to restore it. This didn't work.
I called Zerorez because I didn't want to put any chemicals in my carpet just to fluff it up. I thought the extra cost would be worth it. Not only was it significantly more expensive, it didn't even work. The carpets were flat again after it dried.
I do t feel like carpets were cleaned very well and traffic areas were improved after cleaning. The quotes over the phone don’t align with the info from the tech. Example: 3 rooms and a hallway. They don’t ask size of rooms. Tech always finds that a room is oversized and extra charge. This happened to me and my friend
Agent was on time and did a good job on my carpets. Very satisfied with their service. I would highly recommend them to friends and neighbors.
Your tech was very professional, courteous, and explained everything in great detail. Carpet looks great too! Thank you.
Clean and efficient. Juan and his work partner were excellent. Explained everything and went to work.
Would highly recommend.
The first carpet cleaning I received was great! The second cleaning was ok, my carpet cleaning didn’t meet my approval. I had to reschedule a touch up on my carpet.
Anton was on time and he did a great job!
Everything!
Fast and friendly service. I was able to schedule the appointment within a couple of days of calling which was nice. My carpets also look great and very clean!
I think one of best things about the company is the tech sent to my house.. He was a gentleman, he was honest, thorough, and did a great job.
Polite and knowledgeable technicians. Cleaning products and equipment are top of the line.
Jordan was great. Very personable and did an amazing job cleaning the carpet and tile
Quick and great service
We shopped around at other places like Alaska Air and were quoted double/triple the price for cleaning the air ducts. The other companies said they would provide the same service that Zerorez was providing. We were very happy with the service they provided and how careful and clean the were to keep things during and after they were done. We also had our carpet cleaned by them. We had previously had it cleaned by Stanley Steamer and they left residue on the carpet that stayed for a year. Zerorez cleaned the carpet and there is no residue and the carpet is much cleaner than Stanley ever was able to achieve. would highly recommend this service.
Your staff was great, service was excellent. I would give them a 10 out of 10.