based on 40022 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Danny did an awesome job and the carpet turned out beautiful
My carpet and tile look great! Major was thorough and explained everything that would be done prior to starting. There were no hidden costs and I knew exactly what the charges would be and the total. The tile dried completely in 30-45 minutes with the grout looking almost new and my carpet in 4-5 hours. Everything smelled fresh! I had every floor in my house done and am 100% satisfied.
Prompt and friendly service. Very considerate employees. Excellent and affordable company.
Great, no crunchy carpets
I like the fact that soap is not used in cleaning the carpets
Great work
Not sure,just doesn’t look so clean
I love that you use water and not chemicals. Your employees are always respectful.
I am a repeat customer. The service gentleman showed up on time, was very polite, and did a nice and thorough job on our carpet. I like that it’s cleaning without harsh chemicals and am a pleased customer.
On time and carpets very clean and nice.
the carpet looks great. i was disappointed that the cost rose $7700 from last year
Carpets were spotless and looked brand new
There are still stains on the carpets but I was told they all came out
I was so impressed with the knowledge and the expertise of the techs that came out. Everything was explained in great detail, so that I could fully understand the different procedures. Besides The professionalism and how they handled putting the booties over their shoes as they came into my home and making sure I was comfortable while they did their job. I just have to say I’ve never had such great service from carpet cleaners and I watched them thoroughly get my carpets beautifully clean. I would recommend them to anybody who wants a thorough job with professional people who understand and have the knowledge to explain everything in detail so that you’re not asking any questions. You have no doubts that everything is done properly. Many thanks Will!!
Your tech was at my house for about an hour. It might have been 90 minutes. He cleaned two rooms and three area rugs for $420. That pricing seems ridiculous when you consider you advertise 3 rooms for $105. In case you do not see the question you ask in the survey, it wants to know what can be done to make it right. I am not sure what you can do.
Excellent service! Prompt and polite. Will recommend to our friends and neighbors.
We had air duct cleaning done within our home and Joe and Travis were the technicians. These guys were fantastic! They were on-time, explained everything step-by-step and in detail, and also fixed a duct problem that was previously unknown to us. In short, great company, service, and technicians. We will definitely use ZeroRes again!
Always my go to place when I am needing carpet or my couch cleaned. Does great work and will definitely be coming back.
Bernardo was very professional, explained everything that he was going to do and informed me of other things I can do to maintain my carpet.
Professionalism, personality, and product. Will G is a good representative of Zerorez.
What i like about your services was that after the airduct cleaning, it fixed our allergies in the house. Meaning it had a high quality clean.
All the above is what we like. The product is superb, the technician are professional and the end results in our home (floors) are perfect.
Angel was amazing! Great service and very quick 10/10
Great customer servie and work man
The second time I’ve used you guys and you guys have done a great job each time. The young man that came in yesterday was very professional.
Zerorez is my go to for carpet cleaning in Las Vegas! Had an emergency and they were able to accommodate a same-day appointment. And their services good as always! I am a Customer for life.
They work, the people are professional and courteous. The products are pet and environmentally friendly
I thought it was quick and painless and bernardo was great
They were very professional and approachable. They were fast and did a great job. Reggie was so nice even though I emailed him a million times :) Thank you for the great work :)
Your rep Will was exceptional, professional and sells your product with enthusiasm and vigor.