based on 39648 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ray did a grate job the carpets look grate
I feel like the product worked great. I'm very happy with the result.
Picks-up all spots and they don't come back!!!
very professional,your tech was very informative throughout the whole process. I also like the fact that there were no chemicals used, Also the steps taken to damage the wall corners or furniture with the hose.
GREAT JOB!
Excellent job. Clean, efficient, prompt, polite.
I was not present for the cleaning, a friend was, but when I arrived from NY, I was very pleased. Will use you again
I LOVE, LOVE, LOVE ZEROREZ. WE HAD A ROSE COLORED RUG THAT WE USED THE CHEMICAL CLEANING ON AND WE WERE GOING TO HAVE TO REPLACE IT..(THIS WAS YEARS AGO). WE USED YOUR SERVICES AND IT LOOKED LIKE A NEW CARPET. IT WAS AMAZING. I TELL PEOPLE TO USE YOU ALL THE TIME.
Your service technicians are always very polite and take time explaining things to me when I have a question.
I would like to see whole house pricing or pricing by carpeted area.
Explain better about what you are doing to clean the carpet.Give more detail.
The carpet pet stains are back and the high traffic areas show through already, and it's only been a couple of weeks. For almost $400 I would have expected a better quality job and a guarantee of your work. I will not recommend you to my friends and associates.
The young man that cleaned our carpets did an excellent job. The carpets came our very clean. We like the concept that no soaps are used. The carpet was dry within a couple of hours. Thank you zerorex for doing a great job!
We still have several stains that didn't come out.
Cleaning without cleansers
Safe for environment and great extraction of dirt. Carpets are clean nuff to eat off of!
service tech did a great job
THE SERVICE TECH (ROY)WAS PERSONABLE, PROFESSIONAL, AND EFFICIENT!
The carpets look beautiful, just like new with no residue. I had 4 pets; 2 which got
sick a lot before they died and all stains are now gone. I thought we would have to buy a
new carpet for the family room and bedroom.
I have already recommended zerorez to 2 people.
Ease of booking is terrific, reliable on-time service and most important was the outstanding results- thanks!
Great job, carpets looks new again, will use them again thank you
Excellent customer service! We have people into our home, and your employee Ray Muniz was truly top notch! His customer service & work ethic was pretty impressive; we will request him in the future!
The fact that is drys quickly. I especially like the fact that stains do not reappear but stay gone unlike other carpet cleaners.
No soap, Knowledgeable service personnel, on time response, cost, environmentally friendly chemicals.
My carpet is fairly new,(6 months) and good quality (Stainmaster) I was hoping it would look like new again, however, the traffic patterns were evident even as he was finishing up. Today the traffic paths are as if you never came.
The service experience from the call to schedule to the service rep who cleaned my floors is excellent. Carpets stay clean twice as long as other providers who used chemicals. Also, my dog has skin allergies and they aren't exacerbated with Zerorez's method of cleaning. I also appreciated the service reps explanation of what he was doing and his willingness to add on rooms when he was here. Floors look great! I have recommended you on Facebook and personally to friends and neighbors. Thank you.
Got my carpets cleaned by zerorez and they look fantastic. could not be happier. I thought I needed new carpet and the dirty path areas could never look good. I was so wrong. Our tech Roy was wonderful. He did such a great job and gave us some pointers. I would highly recommend this company to anyone. Give them a try, YOU WILL NOT BE SORRY!!
Great service!!! Floors look super!!!
Your technician was on time and did a superb job. My carpet has never looked so clean.
From personal to finished job fantastic. Already told friends to use your company instead of another. Dave Grigsby is so sweet and so nice, and also has always done a great job. :D
Custermer service and the quality of the work and product