based on 39652 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How quickly the carpet dries and the efficiently your staff gets the job completed.
I like that no soapy chemicals are used so there is no residue. I love the air filters, and air freshners. I also appreciate that when my air freshner products I asked you to leave on my porch got stolen, you kindly replaced them at no extra cost! Thank you Zerorez!
Before I contacted Zerorez I had about given up and replaced the entire house's carpet due to some pretty tough stains that other companies could not remove. Not only was Dave very personable and professional but the carpets look better than ever. I will definitely use you again.
It doesn't leave the carpet hard and crunchy.
The technician was well spoken, knowledgeable, well groomed and effecient. I would have him back in a heartbeat.
Thourough cleaning.
The carpets always look brand-new upon completion and stay that way for a long time.
The man who serviced our home is very kind. He is honest and cares about the health of our home and family.
Slow down a bit. I felt like the guy was going way to fast, because he had to get to his next job.
My carpets and floors look wonderful after my service. I always get the Teflon protection...it really works. We have spilled nachos and black liquid shoe polish on our white carpet and it came clean every time! Also, my technician recommends ways to keep my carpet clean between services. The technicians are professional and take care to protect my furniture while cleaning the carpets and floors. I've also had my furniture cleaned, and it always looks great, as well.
The lack of residue leaves your carpet clean and soft. My dogs have severe skin allergies, and this process left their skin free of itchy bumps. I have never found a chemical carpet cleaner that could guarantee those results. I also couldn't be happier with my technician's (Brett) polite and efficient work. Thank you!
I've used Zerorez since 2005 at my business.They are punctual, professional and efficient. I have recommended them to friends and while they may not be the least expensive you are getting a quality service with guaranteed results.
Effective and expedient
Clean cut representative and carpet looks great. No odor or fragrance.
I didn't see the difference between your method and others. Once it dried, traffic areas still look dirty. Tech was great....very nice, knowledgable, and professional.
I liked the ease of booking an appointment online. The technician was prompt and very professional. My carpets look wonderful now and I will use your services again.
Fast, Clean, carpet smells Good
i need a bill for my records
The carpet is not left wet and smelling of chemical.
On time as promised, good feedback and explanation from operator. Decent job on really bad carpet spots.
The cleanliness and greenness
Your tech was wonderful. He knows your producets and services. He offered the upgrades but did not push. I really appreciate that he respected what I had to say. Ray's work on my carpet was excellent. It looks better than when I moved in 10 years ago. I can't wait to have my bedroom, family room & halls done - just have to save the $$.
The young man you sent here was just great. He explained everything to us and his work was ethic was wonderfull, I hope to have him back in the future
Roy wa very professional and was prompt! Very satisfied with the results ! Thnx
Bob Oden was very professional and did an excellent job. Our carpets look so much better!
The service was incredibly efficiant and professional. Truly appreciate the prompt phone calls, emails with instructions & electronic statment in real time.
I have already spilled on the clean carpet and your customer service was prompt and helpful
I liked the politeness and competence of the tech that was here
THE YOUNG MAN WHO CLEANED OUR CARPET,DONE A GREAT JOB,ALSO PET ORDERS WERE GONE. YES WE WILL HAVE HIM BACK,IN ABOUT 6 MO.N(DOGS YOU KNOW)
no chemicals and very effective