based on 39676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My couch, barstools and carpets came out looking brand new. The drying time as not bad at all, by the next morning everything was dry (it was probably dry sooner but I didn't risk it). Will was amazing to work with. I would definitely recommend them and will use Zerorez in the future.
Fast appointments, ,professional , courteous and timely technician
Prices are still a bit high
Our technician was awesome. Polite, called before arrival, very well informed and quick. I have used for over 5 years now and am always very satisfied.
The technician you sent was amazing! Very knowledgeable and helpful. 11 out of 10!
My carpets were bad and it cost me more than I wanted to spend but the outcome was worth it.
Great service! Very knowledgeable
Price and professional
Great people and great service. Positive results. Keep up the good work.
I was very pleased with Zerorez, from my first inquiry call until the service was over.
The reminder emails were plentiful & helpful. My tech, Brian, gave a thorough explanation of how the costs were estimated. He answered all of my questions with great explanation & explained the machines & use of products. He was very kind and efficient. He ensured I was satisfied with his work & this was impressive!
Side note: At the end of my service, one of my pets went missing & we thought He might have escaped outside, through the cracked door. I was in a panic since He had never been outside. Brian was extremely empathetic & helpful. He helped me look around the perimeter of the home & that helped me worry less by doing so.
(The cat, after being scared by the machine, got himself stuck into a hole at the top of the kitchen cabinets, was found, & was later released by my helpful neighbor!) 🙃
Thanks again to Zerorez & to the Tech, Brian!
Daniel and Jay were very friendly and professional.
Loved the person who did the job.
Very professional, friendly and quick service
They always do a great job. The people that work for them are smart, nice and work really hard.
You advertised 3 rooms for $99. I have one room size carpet and paid $200
Nice job.
Everything is done efficiently and as expected.
Good quality work by employees.
Great
i was very happy with my service! The young man that came was very polite and did a great job. Will use again!!!
Very professional. Tech showed in uniform. In and out quickly. Exceptional job.
Great customer service, great tech, great price!
Fast and reliable. Great customer service and always wonderful technicians!
Excellent
Fast and friendly service
Careful and professional service. Thank you.
Were great and professional! Carpet came out great
Angel was working solo and he had a tough job on a very hot day. But he performed like the pro he is and did so without complaining. My place looks great. Especially the shower
Tech did a good job on my old carpet. Knowledgeable and friendly.
Very much like the short drying time. Staff is always friendly starting from office when scheduling to staff that comes to house. Also like the ability to have rugs cleaned off site when applies to different rugs being cleaned more thoroughly when needed.
The technician was very polite and communicated excently.