based on 40022 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did a good job , were helpful with moving something for me. Very professional and kind.
I had an early appointment 8 AM to 10 AM and the service agent showed up at 8:30. He had called me a few minutes before arriving which I appreciate. He did a very good job. I had six rooms done plus my kitchen tile floor I have used Zerorez in the past and I have always been very happy with the results.
I love that the cleaning solution is so safe for people and animals while delivering super results in cleaning.
The technicians are also very dedicated to doing a thorough job. They are professional, personable and swift. Very respectful of our home and property.
Jaden H exceeded all expectations with his hustle and intense hard work he put forth in cleaning both carpet and tile. Everything looked new again. We've had many comments about what a wonderful difference there was and wanted to know which company had done the service. I let them know that we highly recommend asking for J to be their tech.
It was a fast efficient service and a very courageous technician. The only problem was that i was supposed to get a free hall tile cleaning and that never happened.
All good.
I had my carpets cleaned first - Great job and a great crew.
A week later I had my ducts cleaned and the dryer vent cleaned. Great you man and he did and awesome job too.
If you want to get quick service scheduled call and schedule your work for 100% satisfaction.
Professionalism. Major did an excellent job And explained everything in detail
On time, quick and did a great job
On time, very good job, technician was great, estimated price was adhered to.
The cleaning technicians are courteous and throughly do their job.
Very efficient and great crew.
They did a great job cleaning the carpets!!!!
Awesome, honest.
Zack was amazing
The ZEROREZ Team that came to our home was knowledgeable and helpful in how best to clean as well as maintain the cleanliness of our carpets. They were also friendly and provided excellent customer service overall. We look forward to booking with the company again for our future carpet cleaning needs.
Well a stain appeared after the cleaner left and carpet dried I called the representative from the company and she said that she would send somebody out next week to do a re-clean at this happens from time to time… She assured me that the stain could be taken care of
Otherwise she I have no other issues
Zero Rez did a great job on our carpets and tile floors. HE was on time, professional, and super friendly. So nice for a company to do exactly what they said they would. It was a great experience. We will definitely use them again. I can recommend them to anyone.
Carpets and tile come out beautiful and no residue. Service is top notch. Will use them again soon for more grout cleaning!
On time service, service was great, price was right best drying time was quicker than I expected.
i love your service i just don't like how i get a quote for 350 and i tell my mom it will be 350 and then i give my credit card to my brother and tell him it will be 350 and i tell him don't overspend and then i leave town for the day so my brother is in charge of getting the couches cleaned and then i get a bill for 650 i was very upset that your up sold him he is autistic and he did not know any better. we did not need pet guard we do not have pets and we did not need scotch guard i can buy a can of that for ten bucks and do that myself i'm just very upset at the the guy that up sold my brother and i'm sorry i could not be there but next time i will be there and this will never happen again. i feel sick about the whole thing and i had to apologize to my mother about it.
1. Professionalism
2. Punctuality once contacted
3. Respect for owners premises
4. Knowledgeable and personable technicians
Everything! The staff was very nice, very professional, very proficient and very thorough. I’m a customer for life!
Bernardo was very professional and did a great job addressing my needs
The guy who came yesterday and did an excellent job
Thorough job!
Easy to make appointments, timely, and efficient, service, polite technicians, overall great job!
easy to book, showed up on time, did a great job, super professional
I was told a price of $105 but was told I needed the $437 plan.
I don't think my carpet was that bad.
The employee was friendly and did a nice job.
Scent
The person that came out was very helpful and patient. He explained everything in detail and did not try to force other products on us. I would definitely use them again. I can't remember his name forgive me I'm blaming that on old age but I will tell you the young man was very friendly and excellent customer service.