based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Has a wonderful fresh smell. Wil and Anthony were ery efficient ,and explained everything they were doing as they completed each room. The 2 gentlemen were very pleasant . The tile look new and the carpet look very good. I will use your cleaning again and will recommend to family and friends
Your technicians that come to the home are friendly, do a GREAT job, and REALLY care about your brand.
Tech called when on route. Tech was professional and did not try to oversell. Performed job in timely manor and took pride in work.
Everything
My appointment time was scheduled between 10am-1pm. Although the cleaners did call prior to arrival, they did not arrive until nearly 1pm. This was 3 hours of time that I could have used to complete other tasks rather than staying in close proximity to my residence.
Very professional and friendly. Great customer service. On time and did a great job.
EXCELLENT!!!!!
The man (Andrew)who came to my house and the cleaning job he did on the carpet!
You stay within the time frame given for the appointment. Your staff is friendly and courteous, and your cleaning is fantastic.
Traffic patterns still ViSibley that didn't seem that bad before cleaning
Fast, clean, ecofriendly
I thought that when I called for a carpet cleaning that your co. would do the best to get my carpet clean. I was told that what I was paying for was not a deep clean and that I would have to pay more than double to get my carpet really clean.In the past other company's just clean the carpet as best they can.I felt that this was up selling.
They produce good results. The technician was knowledgeable, polite and did a good job.
Liked your representative very much. He's a real asset to your firm.
Amazing Job and GREAT staff! I have heard about the service for years and finally called. So glad i did. Have been showing my tile off to everyone.
Great results in a fast time period!
Rugs came out great. Very pleased.
I like the clean fresh smell of the house environment it creates
Very clean and nice smell specially with pets.
I was charged additionally for services I never agreed upon.
Rugs and tile grout are very clean after treatment. Staff are friendly and very sanitary in their work.
Best service yet! Luis and Michael were amazing and went above and beyond to please. My carpets never looked cleaner. They made up for the poor service I received last May. I will definitely request them next time I have my carpets cleaned! Thank You
I wasn't aware of the square footage requirement until after the worker arrived. The price nearly doubled. The promotion I heard was via radio. No square footage mention.
Courteous, efficient and knowledgeable service. My carpets never looked better
Love the service! Exactly what we needed for a great price.
Polite servers from your people,and they did a very good job of cleaning my carpet.
There was residue left on my tile floor. You could see the streaks throughout the house on the tile floor. We had to mop and after he left. Even more upsetting then that was he left a puddle of dirty water by the front door, where he set down the cleaning tool to exit after work was completed. He didn't bother to wipe it up with a rag or anything just left it. Also we have a rug in the family room over the tile he cleaned and found there was dirty water under the rug ( most likely had run down the grouted edge and under carpet).
I am assuming that this might happen often and seems like the Tech should know to lift the edge of rug to remove the water or put a rag under the edging of the rug to prevent from run off. To be honest He worked very hard in the beginning and seemed that he was either in a hurry or just ran out of steam to be able to apply the same work ethic to the rest of the job. I am giving my rating a 3 because I feel that the technician was more the issue than the company in a whole however the streaking on the tile floor is more the company complaint because its suppose to no residue. I request that you train your techs to look over the job once "completed" and maybe put a method into place where water will not run under the rugs that lay over the tile that is getting cleaned.
fast, did a good job.
Great service, no chemicals in my home. Safe for my family both human and animals.
No chemical smell and the results are amazing! My carpet is back to fluffy, looks like new.