What our clients think of us!

Everything!

Friendly and knowledgeable staff

Your technicians were great! They were on time and did a great job on the carpets. Your customer service/phone representative needs some work! They truly need to listen,repeat the work that needs to be done and ask more questions! They need to explain what is entailed in a cleaning. Explain that a stair landing and a small hallway are two(2) separate areas even though they are connected and that a walk in closet is not covered under a bedroom (separate price). The work order was not correct, a big mess and I felt sorry for the technicians when they arrived.I was unhappy due to the price quote of $144.00 to a finish of $215.00. This house was empty! Your representatives also need to inform the customer of the $8.00 fuel charge in advance. Seeing it on the email quote doesn't fly. Your technicians went above and beyond to make it right and save the job. Because of your technicians and the fine job they did, I will recommend your service to others.
Also,we never received a call back about the recorded conversation of when we ordered the service to see where the order got mixed up.

I like that there was no chemical smell after

Excellent products and the service was beyond expectation.

Andrew worked his tail off!

Great staff!!!

The technicians are always fabulous and knowledge. The carpets look and feel great, there is no chemical residue causing reactions in myself or my household. I enjoy walking barefoot on the carpets barefoot after Zerorez has been here, which has not been true before I discovered you. You are the only company who will ever clean my carpets again. Thank you!

First cleaning better than second

Efficient and effective

My carpet looked amazing and didn't smell like chemicals afterwards.

The gentleman that was there to clean my grandma's carpet really listened to what she wanted to have done.

They are very professional and courteous. The carpets look amazing and ten times cleaner. Great service and a great company. Will definitely use them again!!!

I like the fact that you have no Chemical smell once carpets are Cleaned.

Your products do not leave any residue, and there is a quick drying time.

The service tech was great. He really knew what he was dong and explained things very well.

Odor was completely eliminated. Stains that made me think my carpet would never be cleaned and thought I would have to replace my carpet came out and look like new. Brandon was excellent. Explained everything, told me what he could do and what he couldn't. Was honest and forthcoming with me. Very polite and courteous to me and my kids.

The process is very good & dries quickly. The service technician, Art R, has been here twice and is the most helpful representative one could hope for.

Zac did a great job. He was very professional and courteous. Carpet came out looking much better then I expected. Great job!

Looks and smells Great after cleaning. Jacob is very professional with his work.

Service was great, Anthony left us very happy with his work & product

There are too many add-ons to your $29 per room. That is problematic. I'm planning on $100 for 3 bedrooms plus three small area rugs ..... pet treatments, preservative treatments and now the bill is suddenly $200. I'll be looking at my previous carpet cleaner.

Tile cleaning was amazing

You did fine. Tech was great. Communication from office to customer regarding arrival of tech would be appreciated.

Friendly and fast service. Very clean while working

The gentleman who came to talk with us and give us an estimate was extremely likable and honest.

Very professional and timely. My carpets came out so much cleaner than I expected. I had old pet stains that I thought would never come out and they did!!

great you listen to our concerns

Good service, on time, good results.

No bull. Great work!