based on 39685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough cleaning, even got blood stains out from my dogs bloody foot!
Dries fast, pulls out stains, carpet is softer.
It was fantastic, I had 4 big rooms done and I was amazed at how fast and how great it turned out. The tech. was great and so friendly. Thank You so much.
Ray was absolutely the best person to deal with as a first time user of Zerorez! He explained everything thoroughly and was very accommodating to my needs. The carpets were cleaner,brighter and soft.
My carpets turned out very good. There was a bit of a problem with communication. I never got a call before they showed up and the big truck (water on board) did not work. They came back at 5 with a van (used my water). I know things brake down and don't always work out as planned. I was glad I was able to be here on a Friday night and they got the job done. I was happy for that. I am getting my tile cleaned next.
Ray did an excellent job of cleaning our carpets!!!
Zerorez has an excellent, patented procedure and technology using alkalized water and extraction methods. Well trained personnel are courteous and efficient.
Add ons doubled the price from quote on phone. Im ok with paying for extra service but, not sure what you really get for original advertised cost per room. More importantly the carpet was not nearly as clean when completed as i had expected, or paid for. Will not use this company again.
Technician was courteous and very knowledgeable.
Rugs & tile floor turned out very clean and technician was courteous & efficient. Good value for the money spent.
When I made the appointment the costs were not totally stated. I was under the impression it was $25 a room and then there was a $35 per room cost on top of that for animal stains and such.
No chemicals, drys fast.
Quick dry. Stays clean longer
Ray was on time and efficient. Setting the appointment by phone was easy too. The carpet looks great! Thank you.
Our technician was very friendly and fast. Would definitely recommend to a friend.
The carpet dried quickly, and now looks clean. The serviceman was helpful and neat?
Seem to work well. Take out stains from pets and heavy traffic areas.
Carpets are clean, workers were professional, and cost was reasonable.
I will never use another company. Your technicians are very professional. Your always on time and do a great job. Your price is fair. I highly recommend your company
How clean and soft the carpet feels. The dirtiest areas come clean and it doesn't come back up. The carpet dries quickly. Polite and fair staff.
Very much
good job
Roy did a great job. Very happy with the cleaning.
No detergents. Scheduling, nice staff and takes time to see problematic areas and stains always ome up no problem
One area that was cleaned still looks dirty. I understand all stains are not created equal, but I thought zereorez would do the trick. If proven wrong, I would be more than happy to try on my other home.
Louis
Jay was quick and very professional. Great job.
Great customer service! The crew went above and beyond.
No soap or residue. Quick and efficient.
Affordable, quick, showed up on time with phone call before.
Carpets look brand new. No residue. Stains don't reappear. Friendly on time service.