based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am extremely happy with the carpet cleaning and tile cleaning. It is the best cleaning that my floors ever enjoyed. My house now, after cleaning, looks like new. Just spotless.
And the technician, finished the job in less time that I thought it would be, and he is really professional.
No soap residue. The service men are very good and friendly
Prompt and efficient, but surprised at the total charges over and above the coupon offers.
No harsh chemicals, friendly and helpful staff
more precise on arrival times
The technician that did our cleaning was very courteous and helpful. My husband liked being shown under the black light the areas where our pets had soiled, and even though we cleaned the area there was still residue from them. He explained and offered the enzime to break down the soil and the fragrance was refreshing and lasted quite a while. As he was completing rooms he would ask us to check them to see if we wanted him to go over anything we thought needed additional attention. Everything looked great. Thank you.
My carpets were very dirty and we were ready to replace after several failed attempts to get them satisfactorily cleaned. The guys you sent and the products they used were able to renew my carpets and made them smell great!
Very professional and friendly cleaners (Rob, I think) and they discussed everything with me before cleaning so that my expectations were understood.
Everything!
Your worker was very friendly!
Very friendly staff, very thorough cleaning.
That no harsh chemicals are used. The carpets feel soft and clean when dried.
Make sure equipment is working before coming to home.
Slight red wine stain was not removed. Unfortunately, I did not see it until the carpet dried, after the tech left. Tech was outstanding.
Fast, always cleans beautifully
always on time/with in window, fast drying, no residue.
Our service tech, Art was amazing. He was very knowledgeable and worked dilegently to get the job done. I have and will recommend your company's services to my friends.
No residue.
Showed up on time. Cleaned everything we wanted at a great price.
My carpet felt much softer after the cleaning, and less "slimy" when drying than when others had cleaned it previously.
Both men were extremely courteous and friendly and did a good job.
Carpet is left so squishy wet, and abutting hard service floors are left with water and footprints. I think that should be wiped up by technician.
Zerorez is AMAZING!! We had really bad pet stained carpets and really dirty high traffic areas on light beige (almost white) carpeting. When Jacob and Jay (who by the way were just terrific!!) got finished it looked like we had NEW CARPETING! I HIGHLY recommend Zerorez to anyone interested in getting their carpets cleaned. And by the way, the entire house smelled amazing after the cleaning. Thank you Jay...thank you Jacob!!!
Men were very knowledgeable, listened to my needs and effectively did a very good job.
I like that my carpet looks new and is soft.
The carpets are so clean without the soapy feeling!
Rob did a great job. Very helpful & polite. Very happy with his cleaning.
Natural products that smell good and dry fast
Very prompt and Great work! Very good Service from your Service persons!
It was good quality service
The people are very knowledgeable about the products and ways to treat the stains without making them permanent. I really like that the products used have no chemicals