based on 40325 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
To really rate you a 9 or 10 i should need to see the finished product. As far as Jacob, I would rate him a 9.
our rugs look almost like new. our technician Demetrius was very thorough in explaining what he was going to do and offered upgrades to us which were needed.
We look forward to having our tile cleaned as well as our ducts, when he returns
The before and after pictures of my carpet really showed the beauty of your cleaning services -- and with no soap or chemicals! I am signing your praises to all who will listen!
always looks great and it dries fast
My Carpet is 8 years old and I have had 44 foster children. I have never seen any one make old dirty carpet look like bran new. Your young man that did the work was a very nice person. Yes I am very pleased.
Jacobchanged my mi d about the quality of your service. My previou experience was not satisfactory and Jacob went out of his way to restore confidence in your quality of a finished product to be proud of. He is a keeper franchise owner!!! First name removed
Louis was great they both were great, and my carpets look brand new, I am thrilled with how well they turned out.
clean smelling
Offered additional services but didn't pressure to purchase. Friendly and informative. Quick and great job on carpets
My guys were Andrew and John (I think). They were professional and did a very good job. Polite too.
Easy and no smell.
Very easy to work with and they did a great job!
The employees were very friendly and personable. They were honest and explained why they were trying to have me do the pet treatment. They worked fast and did a great job.
A very positive experience in all aspects. The appointment setting staff member was professional and informed and provided a very timely appointment and fair quote over the phone. The follow-up email detailing the process, the appointment, and the quote was appreciated. The technician was prompt (even early), professional, and efficient. And the ultimate goal - a clean carpet with no residue - was definitely achieved. The carpets look, feel, and smell great. I will definitely use Zerorez Las Vegas again, especially when they offer such great specials.
Very good additional info about the wear on carpet and all the additional services available WITHOUT high pressure sales!!! I will not use a company the second time if high pressure sales are used no matter how good the product works.
I was impressed that I was called that the tech was going to be closer to the end of the window of time they gave me so I was able to run an errand. Good communication with me, even though they arrived within the window of time they quoted.
I would recommend them.
It works! Your employees are professional and pay attention to detail!
Clean fragrance and soft texture.
My carpet was very dirty and I was pleased with how clean it came with your service.
Thank you for a good job.
It took half the time to dry. Stains that other companies haven't gotten out, Zerorez did!
The technician was very helpful. Would like him for all future work
Prompt on time arrival to the house. Technician was fast and professional. In and out and the carpets look amazing! Would highly recommend your services again!
The ease of getting an appointment,the on time service,the quality of the product and the knowledge & friendliness of the workers.
The service was good. Tech was great.
Word of mouth
Fast and efficient service, commitment to excellence, and the fact that my 20 year old carpeting looks brand new again.
Your employee, Shannon, was incredibly kind, on-time, hard working, and the light colored carpet looks new again. I'd definately use Zerorez again and request Shannon.
Fast and thorough great service and the guy that came out was very nice and polite. Great employee.
Grout cleaning
no residue and no odor
Carpets look, smell and feel really clean. Have used services that cost a little less, but the clean can't compare. Helpful, friendly phone service and the job is done well. The rugs were done in late afternoon and by morning all were completely dry. Thank you.