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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are knowledgeable and polite. There was a relatively minor issue with the first effort and a follow-up visit was scheduled quickly. All concerns were addressed and corrected in short order, at no additional charge.
The effectiveness of the cleaning products. My carpet is 25 plus years old and it was cleaned by Zerorez's technician and it looks absolutely great.
Super Tech, great clean, nearly new look when finished.
Service Techs are always professional friendly and knowledgeable!
We have been loyal Zerorez customers for years. We have always received prompt, professional and courteous service from your techs. We are especially impressed with Spencer. He has come to our home several times over the years and has always done an excellent job. He is competent, efficient and friendly. He is a true asset to your business!!
Nice technicians and phone reps. No pressure regarding additional services. And, of course, the cleaning is great!!
Friendly staff, punctual, thorough cleaning, fresh scent, stain removal, protectant.
The technician did a great job. He was efficient and professional. My carpet looks better than I expected so overall I am very satisfied and would definitely recommend your service.
I had a lot of pet stains on my dining room carpet and the Zerorez technician was able to make it look better than it ever has.
fast, reliable, multiple services offered, no nasty residue later
We paid extra to have additional service for pet stain and odoer removal and the stains are still visible in the carpet as well as the order. The carpet also feels like there is a film of some sort on it as well.
They really do get rid of the spots. I have used other companies to clean my carpets. They would look great for a day or two then the spots would reappear.
Clean and efficient service rep and product was outstanding
The tech was prompt, polite & did a very good job.
Ease of making appointment and curtuis tech.
Love that there is no soapy residue!
Thought the technician did a good job, was professional, and did the job in a timely manner. The cleaning also made a difference in how the carpet looks.
Zerorez does an excellent job of cleaning carpets dries quickly and leaves no stickiness.
The technician was on time,courteous,and professional. Thanks for a job well done.
After the Zerorez treatment, our carpets looked so amazing - better than any of the cleanings we had with other companies! The technician was so knowledgeable, professional and courteous. I was EXTREMELY happy with this service and will be using Zerorez permanently from here on out!
cleaned spots and made carpet smell great tile looked awsome
The young man, Steve was extremely professional and courteous .
Zerorez always provides fast, friendly, and professional service. Derrick did a top notch job spot cleaning our rugs.
I would highly recommend Zerorez to my friends.
Fast service
Recommended by WOKV last year and I will continue service with Zero Rez. Techs are Professional and interactive with customers.
It worked very well, he was fast and very professional
Staff is very friendly and great to work with. Whatever cleaner they use really gets my rugs clean. Spots don't come back like they do with Stanley Steamer.
I like that it does not use chemicals, I was able to get a quick appointment, the technician was very nice and professional.
Your tech was very professional and did an outstanding job
The cleaning is effective and the staff is friendly and efficient.
Quick response time. Good technician. Knowledgeable in field.