Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29344 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2014 — Rated 5 out of 10 by C.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

You told me a price over the phone to me and changed the price to my husband when you got here.

Report a concern   June 30, 2014 — Rated 9 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Technician was on time and friendly and knowledgeable!

Report a concern   June 30, 2014 — Rated 10 out of 10 by A.V.C. Zerorez Jacksonville
What do you like about our products and services?

Their overall attitude. It's the difference between Disney and Universal or shopping at Publix vs Winn Dixie.

Report a concern   June 30, 2014 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Carpets feel clean and fresh again.

Report a concern   June 29, 2014 — Rated 8 out of 10 by M.L. Zerorez Jacksonville
What could we do to improve?

The cost seemed a bit high and the carpets didn't look as great as I had hoped.

Report a concern   June 29, 2014 — Rated 10 out of 10 by G.A.N.M. Zerorez Jacksonville
What do you like about our products and services?

The carpet is clean. The tech showed up on time and finished in a timely manner. He was pleasant and professional.

Report a concern   June 29, 2014 — Rated 7 out of 10 by M.M. Zerorez Jacksonville
What could we do to improve?

I was not that impressed with the cleaning job and a little freaked out that my throw rugs were done on my wood floors. They were pretty damp and for several hours later.

Report a concern   June 29, 2014 — Rated 10 out of 10 by E.F. Zerorez Jacksonville
What do you like about our products and services?

Early arrival, courteous service rep, no soapy residue anywhere, fresh smell

Report a concern   June 29, 2014 — Rated 10 out of 10 by R.A.S.D. Zerorez Jacksonville
What do you like about our products and services?

the carpet is really cleaned.

Report a concern   June 29, 2014 — Rated 10 out of 10 by D.L. Zerorez Jacksonville
What do you like about our products and services?

Safer than harsh chemicals

Report a concern   June 29, 2014 — Rated 10 out of 10 by Jo Mitchell Zerorez Jacksonville
What do you like about our products and services?

Showing up on time, always pleasant, and great job.

Report a concern   June 29, 2014 — Rated 5 out of 10 by C.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I had to call back 2 days layer because of no call back. When I did call back, representative wasn't really interested in providing service do I didn't schedule any service. A month later I called and received a call back immediately. However,I don't think the protector was applied to my sofa or the discount. Still waiting for a confirmation.

Report a concern   June 29, 2014 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

There is nothing to not like, great product great people and great results

Report a concern   June 29, 2014 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

good clean

Report a concern   June 28, 2014 — Rated 10 out of 10 by Joyce Farhat Zerorez Jacksonville
What do you like about our products and services?

The technicians were very professional and courteous. They did a great job!

Report a concern   June 28, 2014 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

The technician was very polite and knowledgable. The job was done quickly and looked great!

Report a concern   June 28, 2014 — Rated 10 out of 10 by Robert Roggio Zerorez Jacksonville
What do you like about our products and services?

It's simple, really. My carpet is cleaner longer and done so by a very respectful, courteous, professional person at a great price.

Report a concern   June 27, 2014 — Rated 10 out of 10 by R.G. Zerorez Jacksonville
What do you like about our products and services?

prompt and professional and a great job

Report a concern   June 27, 2014 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

They were on time & did a great job cleaning my moms Couch & Chair & when she asked for a few more pillows done they were happy to do so.
I would highly recommend them to Friends & family

Report a concern   June 27, 2014 — Rated 10 out of 10 by Josephine Frangella Zerorez Jacksonville
What do you like about our products and services?

Superb and unmatchable service provided; no mess was left behind for us to worry about or clean up. No sticker price shocker! 3 rooms cleaned professionally for the previously agreed price, no hidden fees or tricks!. The carpet is spotless, just like new! We will definitely call back to get our carpets cleaned over and over again!

Report a concern   June 27, 2014 — Rated 10 out of 10 by Carol Soutirer Zerorez Jacksonville
What do you like about our products and services?

Our carpet looks great

Report a concern   June 27, 2014 — Rated 8 out of 10 by K.W. Zerorez Jacksonville
What could we do to improve?

He did a good job and he was friendly and professional. The only negative was he wasn't able to get out all of the stains on the bathroom grout.

Report a concern   June 27, 2014 — Rated 10 out of 10 by Andrea Tisby Zerorez Jacksonville
What do you like about our products and services?

The Technician was very personable, informative and professional. He was through and performed a fantastic job in cleaning my entire home in less time than I had anticipated. I have had my carpet for two years and had never had it professionally cleaned until I contacted your company. He has restore it back to the new quality of when I first purchased it.

Report a concern   June 26, 2014 — Rated 8 out of 10 by D.T. Zerorez Jacksonville
What could we do to improve?

Leave instructions on how long to stay off the carpets

Report a concern   June 26, 2014 — Rated 10 out of 10 by N.G. Zerorez Jacksonville
What do you like about our products and services?

Technicians are very professional and are interested in my concerns. They work quickly and efficiently.

Report a concern   June 26, 2014 — Rated 10 out of 10 by Laura Archacki Zerorez Jacksonville
What do you like about our products and services?

Your customer service is wonderful. Clear communication and available for any questions. Your technician was prompt, curteous and a pleasure. I love the product because it is safe for my family and pet with no harsh and toxic smell lingering for weeks.

Report a concern   June 25, 2014 — Rated 9 out of 10 by J.I. Zerorez Jacksonville
What do you like about our products and services?

Happy with the results. Now I can get a few more years out of my carpet that I thought was done for. The cleaner was very professional.

Report a concern   June 25, 2014 — Rated 8 out of 10 by J.T. Zerorez Jacksonville
What could we do to improve?

Better prices

Report a concern   June 25, 2014 — Rated 10 out of 10 by Dr. Youngblood Zerorez Jacksonville
What do you like about our products and services?

Honesty, promptness, Integrity in service and the character of the technicians that do the work.

Report a concern   June 25, 2014 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

The carpets look clean and smell good.


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