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based on 28814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was wonderful! showed up early and did a great job!
No chemicals!!
I really liked how the feel of the carpet was not stiff and there was no overpowering smell to the product. David, our technician, was great and did an awesome job. I will definately recommend your product and services!
Ian was great - he didn't get out all the old stains but he did get the majority. Claim to fame is the Drying time - my carpets were mostly dry within a few hours. That is a huge bonus!!
Quality service and very prompt
Done in a timely manner. Cleaner has strong smell at first but subsides and smell is acceptable . Tile cleaning was awesome with great results on some tile over 10 years old. Glad I had it done. Carpet---- don't have pets or kids so did an awesome job on rooms not used too much. Master bedroom was not as good as I thought it should have been and may call for repeat cleaning on master. Hope it can come cleaner. All in all--- tile was an awesome job but disappointed in result in high traffic in Master bedroom.
I was impressed with the timeliness and professionalism of the gentleman ( Ben) that cleaned our carpets.
Excellent product and the people who do the cleaning are always great.
Zerorez was able to take stains out of my carpet that I didn't think would come out. I was considering replacing them and was so happy I did have to.
Robert was very professional and did an excellent job.
I like how you arrived right on time and the technician was very professional and courteous. He walked through my home with me before he started so I could show him the problem areas. He did a thorough job and didn't take too long. I didn't hear any banging of equipment on the furniture or walls like I have with other companies. The technician was very sure to warn me of the risk of slipping while the carpet was wet. He recommended fabric protector but didn't do a hard sell of it or any other add on services which I appreciated. After he left I would have never have known he was there besides having sparking clean carpet. Thanks so much. David was awesome.
Tech Joey was very helpful and got rid of the worst pet stains I have ever seens. He then to a carpet fan to help dry the pad so the stain would not reappear later.
Great job, great service. We moved into a new place but the previous owners had pets. My wife and I are alergic but loved the place. Called Zerorez and we went from not being able to be there more than 30 minutes without sneezing all the time to living their happily.
My wife was there during the cleaning and she said that they did a great job of explaining everything. I wish I knew the technicians name so I could recommend him personally and drop his name in this review, but I don't.
We are both very pleased with Zerorez, and we'll go to them if we need any work done in the future.
no residue, effective cleaning, great service
Carpet stays cleaner longer.
Good service
High quality excellence at its best and a great value for such a low cost.
My carpets have not looked this clean in a long time. The citrus smell is refreshing!! I will definitely use them again!!
The fact that they arrive on time and do the work in short order. the carpets look like new when they are don. I have had this company for the last five or six times that I have had carpets cleaned. I am very satisfied with the work and the manner they have.
am a little disappointed with the way the grout turned out in the kitchen. In the past it came out much cleaner (lighter). I may call for a redo of grout. Also, after sub-floor treatments (this time and the last time) a bad stain appears. Definintely need a call-back visit.
Fast, professional and great quality. Chris did a great job.
Excellent service by a very knowledgeable young man.
Difficult stains lift and minimal carpet dampness.
Our tile looks like new! I had no idea the grout could look so white! Our couch and area rug are now spotless. Drying time was very short and the crew was in and out in less than 2 hours.
Tech did an excellent job. Had q u tell a few stains and he got mist if them out
The service was very good. Robert was very efficient and pleasant. I will request him when I need more service. I got the added protection and I assume it will do the job.
The service is quick and drying time was a bit less than I expected.
Not sure what products you use however this is the cleanest are carpets have been done.
Working with the people at Zerorez was a pleasure from beginning to end. From my first phone contact to schedule service I felt that they cared enough to ensure that my request would be taken seriously and met to the best of their ability. Everyone I spoke to was friendly, helpful, and working hard to clean my home. The results of their efforts were stunning; the house looks fresh and and the carpets are so soft and plush. I had leather furniture cleaned as well, and it was revived to almost new. I have been singing the praises of Zerorez and will never use anyone else for my future needs.
All very professionally done - from reservation to completion.