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based on 28814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean carpets but the spray protection made the carpet feel like soap. Took 3 days before the living room carpet felt dry. There were foot prints on my wood floor from whatever was sprayed on the carpet. The bedrooms were dry in a day. I did not have this problem the first time I used zerorez.
love no chemicals and the use of alkaline water! The serviceman was awesome!
Thorough cleaning and drying of wool rug
Great technician
Carpet cleaning. Spot treatment.
Timeliness, professionalism, and quality of work.
Thorough, prompt, exactly what I was promised.
Friendly technicians, customer service excellent - from appointment scheduling to leaving home clean and smelling fresh! I appreciated the attention to detail the technicians displayed.
I loved my rep. He was personable and did a great job.
Zerorez provides services accommodating to the customer. Your staff is personable and professional with a high regard for work ethic. I have used Zerorez multiple times and I am always exceptionally pleased with the results. David, Joel and Ben have been to our home and have consistantly provided the best service. Thank you! Dr. & Mrs. Greg Hartley
When I got home and saw the cleaned carpets I was so excited, it looked brand new! I was very impressed that the carpets were not soaking wet and the whole process did not take long at all for them to completely dry. Ivan demonstrated the grout and title cleaning and we will being doing that in the near future.
Friendly staff and great service.
you never leave without cleaning up the mess &carpets are always perfect
I like that the clean great, don't smell and dry quickly!
They always do a great job on my carpets and rugs and are very professional and reasonably priced.
The entire process was professional from setting up the appt to the technician and finally to the most important thing, clean carpets! Zerorez is everything they claim to be.
The associate was very good at explaining what he was going to do and was very good at doing it. The results were great and it did not take a long time for the carpet to dry.
Just recommended Zerorez to my co worker. Was so impressed with your service and great work cleaning our rugs
Like limited use of chemicals - responsive service
It worked to get rid of stains in carpet
Prompt service tech and job well done!
It smells great in my house and was very impressed how good my grout came out. The only feedback regarding the cleaning of my tile was there was too much water left in spots. I had to get a towel and dry it myself.
The tech was on time, friendly, helpful & efficient. The carpets came amazingly clean & smell fresh.
Professional, friendly, and thorough. Great communication throughout the process
Very professional staff.
Eco Friendly
The technician was helpful in explaining your process and products. His arrival was prompt and he completed the job in a timely manner.
Although the technician that came to our house was very thorough, the upholstery cleaning was just okay. We had our tile done the same day though and that turned out fantastic!
The carpet and tile look fabulous and the rep was very courteous and professional
The responsiveness of your staff and the quality of the work - my area rugs look great!