Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29103 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2015 — Rated 10 out of 10 by L.K. Zerorez Jacksonville
What do you like about our products and services?

Carpet feels good, not stiff
Report a concern   July 4, 2015 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Technician was on time, friendly, courteous and very efficient.
Report a concern   July 3, 2015 — Rated 10 out of 10 by H.D. Zerorez Jacksonville
What do you like about our products and services?

The professionalism of your technician was impressive! He was knowledgable and courteous. My carpets look wonderful. I am pleased and impressed!
Report a concern   July 3, 2015 — Rated 10 out of 10 by A.F. Zerorez Jacksonville
What do you like about our products and services?

Great service and my carpet look like new stain gone. Other carpet service could not lift out stain. You get A plus for clean and Chris gets A plus too.I I I Will spread the word about your great cleaning service. THANKS AGAIN
Report a concern   July 3, 2015 — Rated 10 out of 10 by Pat Pitts Zerorez Jacksonville
What do you like about our products and services?

They all did a great job. We have been with Zerorez since they first started here in Jacksonville. We would not even consider another service. They always arrive on time and are very willing to go back over any area that we feel needs some extra cleaning. They are very personable and polite and will go the extra mile if need be.
Report a concern   July 3, 2015 — Rated 9 out of 10 by C.Z. Zerorez Jacksonville
What do you like about our products and services?

Courteous technician cleaned
My oriental carpet in home and looks great
Report a concern   July 3, 2015 — Rated 10 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

David was very professional and did an excellent job. I will request him again. Thank you
Report a concern   July 3, 2015 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

I have had three different service technicians and each has been great. Plus they have gotten out tough stains each time.
Report a concern   July 2, 2015 — Rated 10 out of 10 by Dale Bitter Zerorez Jacksonville
What do you like about our products and services?

did an amazing job on my son's very dirty carpet
Report a concern   July 2, 2015 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

That your products are green.
Report a concern   July 2, 2015 — Rated 10 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

Everything from the scheduling ease, the timeliness, the service itself to the people who provide the service.
Report a concern   July 2, 2015 — Rated 8 out of 10 by A.C. Zerorez Jacksonville
What could we do to improve?

Call when you are on the way.
Report a concern   July 2, 2015 — Rated 3 out of 10 by A.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpet was only a few months old. We decided to go ahead and have it cleaned because we are having a baby. I don't feel that the carpet not tile came out as expected. It looks cleaner, but not as if it were just cleaned.
Report a concern   July 2, 2015 — Rated 10 out of 10 by Donna Cox Zerorez Jacksonville
What do you like about our products and services?

I really like the gentle, but powerful nature of the product and process used on my carpets. It leaves the carpet soft, not crunchy. It also dried very fast considering our very humid climate.
Report a concern   July 2, 2015 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Service tech was awesome. . .
Report a concern   July 2, 2015 — Rated 9 out of 10 by S.L. Zerorez Jacksonville
What do you like about our products and services?

Lack of residue on carpets
Report a concern   July 1, 2015 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Cleaning without chemicals that are harmful to children and pets.
Report a concern   July 1, 2015 — Rated 10 out of 10 by Ellen Buchanan Zerorez Jacksonville
What do you like about our products and services?

Technicians that understand issues and how to ressolve them. Very curtious techician.
Report a concern   July 1, 2015 — Rated 10 out of 10 by Tom Cutter Zerorez Jacksonville
What do you like about our products and services?

Great technician, very courteous, explained everything and reasonable priced. Will definitely use again.
Report a concern   July 1, 2015 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

Brad was great. He got out all the dirt that the other service man didn't. My carpet is a light beige. He also put a protector on the carpet. It looks almost new. Please let him know 😊.
Report a concern   July 1, 2015 — Rated 10 out of 10 by P.A. Zerorez Jacksonville
What do you like about our products and services?

All natural, no chemicals, and they work!
Report a concern   July 1, 2015 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Excellent technicians, products, and prices. Your whole company is very professional!
Report a concern   July 1, 2015 — Rated 10 out of 10 by Valerie Dannals Zerorez Jacksonville
What do you like about our products and services?

Quick. Easy. Professional.Great job cleaning.
Report a concern   July 1, 2015 — Rated 10 out of 10 by Bill Aley Zerorez Jacksonville
What do you like about our products and services?

ZeroRez was timely, convenient, affordable and very effective in cleaning the carpets and tiles throughout our entire house. I would certainly recommend ZeroRez to anyone in need of a good steam cleaning.
Report a concern   July 1, 2015 — Rated 10 out of 10 by J.N. Zerorez Jacksonville
What do you like about our products and services?

The prices are reasonable and the people who come out are very nice and do not try to upcharge you for things you really do not want or cannot afford at the time.
Report a concern   July 1, 2015 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

The technicians are always very professional and do a great job explaining and showing me what they are doing.
Report a concern   June 30, 2015 — Rated 10 out of 10 by P.I. Zerorez Jacksonville
What do you like about our products and services?

The process was quick but very thorough. Very happy with the end result.
Report a concern   June 30, 2015 — Rated 7 out of 10 by Z.S. Zerorez Jacksonville
What could we do to improve?

Better pricing
Report a concern   June 30, 2015 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

chemical free, on-time, friendly technicians, excellent results
Report a concern   June 30, 2015 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

Very professional and efficient. Arrived on time. Very pleasant young man.

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