Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28817 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 1, 2016 — Rated 10 out of 10 by Richard Bertino Zerorez Jacksonville
What do you like about our products and services?

Your service person showed up on time, actually early, which was nice. He was very informative, about your product and answered all our questions.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Alana Roher Zerorez Jacksonville
What do you like about our products and services?

My carpet looks brand new each time it's serviced. The technician is quick and it usually takes no time at all for them to complete the service.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Cindy Martin Zerorez Jacksonville
What do you like about our products and services?

Spencer was great to work with and very knowledgeable. Definitely have my business in the future.

Report a concern   January 31, 2016 — Rated 10 out of 10 by T.H. Zerorez Jacksonville
What do you like about our products and services?

Helps eliminate pet odor and smells fresh.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Roxie Mendez Zerorez Jacksonville
What do you like about our products and services?

Your product choice to clean work really great!

Report a concern   January 31, 2016 — Rated 10 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

Everything was super quick and easy process. Technician was very informative and knowledgeable of product and service. Also super friendly.

Report a concern   January 31, 2016 — Rated 0 out of 10 by N.J. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

We felt like the same result was accomplished when husband rented carpet cleaner from the local hardware store. Just don't feel like the end result was worth what we paid.

Report a concern   January 31, 2016 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Serviceman did a great job. Friendly hard working and was able to make our carpets look like new.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Delores Robertson Zerorez Jacksonville
What do you like about our products and services?

No residue and clean smell

Report a concern   January 31, 2016 — Rated 10 out of 10 by Hope Diamantis Zerorez Jacksonville
What do you like about our products and services?

Great service person. Did a great job, attending to details and making sure I was satisfied with the carpet cleaning.

Report a concern   January 31, 2016 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Friendly and knowledgable technician and wonderful results.

Report a concern   January 30, 2016 — Rated 10 out of 10 by Patti and Mark Pifcitelli Zerorez Jacksonville
What do you like about our products and services?

Techs are always on time or early. Quality work for a reasonable price. This is the second time I've used Zerorez and will continue to use zerorez in the future.
Thank you for a job well done.

Report a concern   January 30, 2016 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

Courteous and professional employees, customer service and techs. The tech (Robert) showed up on time (a few minutes early actually), was informative and did a fantastic job.

Report a concern   January 30, 2016 — Rated 10 out of 10 by H.P. Zerorez Jacksonville
What do you like about our products and services?

The work was beyond what was expected. Would recommend to friends

Report a concern   January 30, 2016 — Rated 10 out of 10 by J.A.F.F. Zerorez Jacksonville
What do you like about our products and services?

fast, curtise, no mess. Rep was very very good thanks

Report a concern   January 30, 2016 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

Very professional, thorough, and the carpets had a pleasant smell...not a chemical smell like other companies.

Report a concern   January 29, 2016 — Rated 10 out of 10 by S.N. Zerorez Jacksonville
What do you like about our products and services?

The technician was fantstic.

Report a concern   January 29, 2016 — Rated 7 out of 10 by M.T. Zerorez Jacksonville
What could we do to improve?

specials under $100, if past customer.

Report a concern   January 29, 2016 — Rated 10 out of 10 by Sue Green Zerorez Jacksonville
What do you like about our products and services?

Great representative-Robert! Excellent product and job completed!

Report a concern   January 29, 2016 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

The tech, David, was very courteous, explained the procedures, and answered all my questions.

Report a concern   January 29, 2016 — Rated 9 out of 10 by Ralph DeFranzo Zerorez Jacksonville
What do you like about our products and services?

Professional and pleasant employees. The tile process is fast and neat. The service person is always on time, or early.

Report a concern   January 29, 2016 — Rated 9 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

I liked the orange citrus smell unlike other cleaners that smell so chemical and nasty.

Report a concern   January 28, 2016 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

Quality products and staff

Report a concern   January 28, 2016 — Rated 10 out of 10 by I.F. Zerorez Jacksonville
What do you like about our products and services?

Quick service with technicians like David

Report a concern   January 28, 2016 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Completely contained system with knowledgable tech.

Report a concern   January 28, 2016 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Ease of making the appointment, friendliness of staff, quick response. Our older carpet looks almost brand after the cleaning.

Report a concern   January 28, 2016 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

Your tech was professional & explained pricing/product in great detail.

Report a concern   January 28, 2016 — Rated 10 out of 10 by Edward Agustyn Zerorez Jacksonville
What do you like about our products and services?

Great cleaning and no chemicals to deal with. Techs did a super job.

Report a concern   January 28, 2016 — Rated 10 out of 10 by Darrell Craig Zerorez Jacksonville
What do you like about our products and services?

The service has been excellent. The previous technicians were outstanding and the last one was no exception. I highly recommend you. I have had two of the known major companies clean carpets,heat and air ducts and there is no comparison between their companies' results and yours.

Thanks again for superior service.

Dr. Darrell Craig

Report a concern   January 28, 2016 — Rated 10 out of 10 by Jennifer Suber Zerorez Jacksonville
What do you like about our products and services?

Pretty pricey, but always a good job. You guys have been doing our carpet(s) for years. I did call your office a couple of minutes AFTER Brad left our house to recommend that you give each of your customers a pair of those booties that your technicians wear over their shoes. That would allow your customers to walk on their carpets while they are drying to get something they need prior to their carpet drying completely.


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