Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29109 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 18, 2016 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

Your services were very professional and we are very satisfied with the product.

Report a concern   March 18, 2016 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

fast and good service

Report a concern   March 18, 2016 — Rated 10 out of 10 by Gary Tenos Zerorez Jacksonville
What do you like about our products and services?

The technician was on time, extremely well informed about the process and took extra care to provide the highest quality service possible. Thank you!

Report a concern   March 18, 2016 — Rated 10 out of 10 by T.T. Zerorez Jacksonville
What do you like about our products and services?

Service technician was courteous and professional. I appreciate the quick dry time.

Report a concern   March 17, 2016 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Best carpet cleaning experience ever! David was wonderful, the carpets look great and dried quickly. Zerorez is my carpet cleaning company for life!

Report a concern   March 17, 2016 — Rated 10 out of 10 by H.J. Zerorez Jacksonville
What do you like about our products and services?

The service is great. Love how Ben explain and made sure that we understand each other and no,no,pressure on you for your needs. I really like that no pressure

Report a concern   March 17, 2016 — Rated 10 out of 10 by K.P. Zerorez Jacksonville
What do you like about our products and services?

cleaned carpets as excepted

Report a concern   March 17, 2016 — Rated 10 out of 10 by V.M. Zerorez Jacksonville
What do you like about our products and services?

Courteous, returned calls helpful

Report a concern   March 17, 2016 — Rated 10 out of 10 by Galit Hill Zerorez Jacksonville
What do you like about our products and services?

Very impressed with how clean my carpets are even days later. Professional and courteous service. Thank you so much

Report a concern   March 17, 2016 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

The professionalism of the staff and the excellent cleaning results that I have experienced each and every time I have used your service. Great job always!

Report a concern   March 17, 2016 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

Very informative, helpful, and courtaous !

Report a concern   March 16, 2016 — Rated 9 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

Great job.....so much better than other carpet cleaning companies.

Report a concern   March 16, 2016 — Rated 9 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Non toxic

Report a concern   March 16, 2016 — Rated 10 out of 10 by K.N. Zerorez Jacksonville
What do you like about our products and services?

Staff is very professional. The cleaning is outstanding .

Report a concern   March 16, 2016 — Rated 9 out of 10 by T.F. Zerorez Jacksonville
What do you like about our products and services?

Professional staff when scheduling appointment, on time arrival for appointment, quick service, and nontoxic cleaning products

Report a concern   March 16, 2016 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

I was very impressed with the professionalism of the tech. He went through the rooms noting stains and pre-planning his approach to our older carpets. He demonstrated the protective products clearly. He did an excellent job on our carpets. They are cleaner and fresher than I could have hoped for. If we need to do the carpets again in the future...we'll be calling for Malo.

Report a concern   March 16, 2016 — Rated 10 out of 10 by T.C. Zerorez Jacksonville
What do you like about our products and services?

It's environmentally friendly, and the technician was very professional and did a great job.

Report a concern   March 16, 2016 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Yes
I like is good company .

Report a concern   March 16, 2016 — Rated 0 out of 10 by T.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The stains on the carpet were not removed by your process. If that was a real possibility , I wish I would have been told that. I paid to have the carpet cleaned and what I am left with is not a lot better than what I started out with.

Report a concern   March 16, 2016 — Rated 10 out of 10 by Ursula Barnes Zerorez Jacksonville
What do you like about our products and services?

You were able to schedule and come to the residence very quickly. The folks that came to the residence were very professional, courteous, and knowledgable on what they were doing. I would strongly recommend this company to anyone.

Report a concern   March 16, 2016 — Rated 10 out of 10 by Lucy Bertaccini Zerorez Jacksonville
What do you like about our products and services?

I think your technicians are professional, they are courteous and efficient and do a great job. I like the fact that my carpet is clean and there is no soapy residue left behind.

Report a concern   March 16, 2016 — Rated 10 out of 10 by N.H. Zerorez Jacksonville
What do you like about our products and services?

The best carpet cleaning.

Report a concern   March 16, 2016 — Rated 10 out of 10 by W.B. Zerorez Jacksonville
What do you like about our products and services?

Great product and service tech.

Report a concern   March 15, 2016 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

Malo, was great, fast efficient and knowledge about the products !!

Report a concern   March 15, 2016 — Rated 10 out of 10 by B.L.T. Zerorez Jacksonville
What do you like about our products and services?

very detailed work

Report a concern   March 15, 2016 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

The carpet and furniture cleaning was fantastic. Noted a big difference when everything was dry.

The folks in the office called us with reminders, arrival times, and were very flexible to our needs.

The Zerorez technician that came out called us multiple times with his arrival status, was very pleasant, and explained the process while he was cleaning.

Report a concern   March 15, 2016 — Rated 10 out of 10 by S.V. Zerorez Jacksonville
What do you like about our products and services?

Prompt, friendly, knowledgeable, and a clean rug!

Report a concern   March 14, 2016 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was courteous and considerate.

Report a concern   March 14, 2016 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Love your products carpet came really clean the technician that came to my home Malo was great give me a lot of information about my carpet but he is very knowledgeable about the products there I will be back for other services and refer friends as well thanks for another great job you guys rock.

Report a concern   March 14, 2016 — Rated 6 out of 10 by C.A.R.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

You weren't honest with me, I asked and waited to schedule for a certain cleaner and you never notified me you were sending someone else . He was very kind but not the cleaner or as good as who I requested. I didn't change my appt , but you changed my cleaner!!! I didn't appreciate you pulling one over on me!!! You agreed to send who I requested, I didn't make you do that!!!!! It won't happen again!


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