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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I loved the smell and the carpet cleaned up better than expected.
I like the fact that only organic products are used to clean. My house always smells amazing afterwards.
Effectiveness and fragrance
Kenan (our sevice tech) called to let me know he was on his way, arrived early, which was great. He did a great job on some really grimy carpet and the tile he cleaned looked way better than when we moved in! Thank you!
The Technician was friendly and did a great job on our carpet. We would definitely use Zerorez again.
Loved everything about the service, the care and attention to detail, but especially how my carpets and furniture looked after they were treated. Thank you Zerorez!!
Carpets are not saturated with water. I think it is the best carpet cleaning we have had.
the technician was professional and thorough
Environmentally friendly and awesome personnel!
The gentleman that came was professional and very efficient. The cleaning solution that is put down before cleaning does an amazing job and smells so fresh!!
Prompt arrival and the job is well done. The technician was very informative.
My orientalist are just beautiful. The colors are so much brighter. Your in the field staff sure very courteous.
Reliable, friendly service and residue-free carpet and furniture when you're finished.
No soapy residue left in the carpet.
Light pleasant smell after cleaning. Got a lot of the dirt off the carpet. Like the fact that there are no soaps or detergents used so chance of dirt returning is decreased. Great technician, Milo.
Your service representative, ( I believe his name was Robert) did an excellent job. He was very professional, friendly and efficient.
David was polite, professional. very helpful
No Chemicals & good response time.
good professional service time will tell on the stains but looks good now. like new.
Quick and results are amazing!
The results were really excellent. I wanted to see if your results equaled your hype and I believe it does. Also your technician was top shelf.....communicated, arrived early, was friendly, knowledgeable and professional. One hour plus later, the carpet looked the best in a number of years.
consistent quality, reliable appointment times, great techs, fair prices, and zero rez. Thanks!
professionalism par excellent
Exceptional. The carpets cleaned up really well. Thank You for a job well done.
Great job cleaning carpets
The employee was very efficient. He was friendly. My husband and I liked the fact that had asked to check his work.. We were very happy with his work.
Zerorez gives quality service!
timely, great staff and smells good!
Tile Grout Cleaner...AMAZING! The service provided was exceptionally nice and did a wonderful job.
I have used Zerorez for the past ten years. We started with the Jacksonville company and then switched to St. Augustine, but only because we try to support our hometown businesses. When my mother needed your services, I knew I could depend on the Jacksonville Zerorez to get the job done. Your representative, Dave, far exceeded our expectations. Mother's carpet was in terrible shape, but looks fabulous now. Mother can't stop talking about the job he did and she is most grateful for this opportunity to thank Dave publicly.