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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dries fast, great results
Our carpet is very old and our cat has gotten sick quite a few times on it. I was not expecting much but the guy did a fantastic job my carpet looks like brand new again. It left a great smell and the carpet is is soft!!
Technician was thorough & pleasant. Was pleased with service.
It was fast. The Zerorez representative was friendly, professional, and thorough.
You explained everything and the service was great
no soap residue; cleaned thoroughly; prompt service
very professional
Left my home more clean than anything else I've tried - fresh smelling but not overpowering!
Your service associate was professional, friendly, punctual, and very efficient.
Cleaned well, dried quickly
Great job on carpets!!!! Thank you!!
He was very friendly and explained everything. The carpets look great!
Did a great job, everything is staying clean. Wife thought techs were professional and did a great job.
I was very happy with the gentleman that came out to clean my tile and seal the grout in my home. He arrived on time, was very professional and extremely knowledgeable on his profession. He took time to answer all of my questions. He also finish the job within the amount of time
Our technician, Malo, was fantastic. He was professional and explained the process in detail. He seemed to be very knowledgeable about his work. He worked VERY hard and really paid careful attention to details to ensure our house, specifically our cream colored sofas, were cleaned. I was actually expecting for the water stains to reappear the following day when it had dried. Much to my surprise, they did not! Our sofas look great. My husband and I were very impressed with this service and think it came out so great due to the attention to detail that was given by Malo! We hope he gets paid well. We are happy with this company and although it was expensive, we will definitely be using them again due to the great results.
My home was cleaned by a wonderful young man. It smelled great.
Gentleman that did the cleaning was courteous and did a great job. I will be calling to get a quote for the business.
The service tech, Robert, was outstanding. He provided everything that was on the checklist, from calling ahead of his arrival to recommendations for products we may need prior to selling our condo. We will use the service again and will take him up on his recommendations. Really don't know why I waited so long to use this service. Thank you for the outstanding customer service.
Professional, courteous and knowledgable.
Your technician David was a true professional. I run my own crew of installers and it's very important to have good people when they are going into the customer's homes. David was thorough and did an excellent job.
You can share this as long as you say "First name removed W. from Jacksonville" (not my full name please)
He did excellent work
There were a few stains that had me wondering if they would return to their previous state before cleaning ...just perfect the end result just perfect . Thank you for making our day
We call on the near future .
The quality and results. Stains were completely removed.
Natural, very good deep cleaning, left the carpet feeling softer and no chemical smell after. The tech was very informative about the cleaning process and very polite.
the carpet is not wet and sticky after being cleaned. Nice smell. EXCELLENt service. We really like the technician. We have had him before. Exceptional service.
the service tech was phenomenal , absolutely the best , i have been using stanely steamer for many years and your cleaning process and technician has got them beat hands down!!
Very easy am doing pleasant.
No residue and quicker drying time.
David Johnson was very professional and friendly. Did an excellent job. Will recommend for carpet cleaning.
You guys were polite, on time, neat and most importantly honest I was extremely impressed!!
Zerorez techs are always polite, on time (or ahead of schedule) and thorough. They always do a good job on our carpet, leaving it clean and fresh smelling.