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based on 28876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices were great, the service was phenomenal from start to finish and I loved how fresh and chemical free my house smelt
I don’t feel the pricing on pet treatment for a chair and for a bedroom should cost the same. The room cost 40.00 and the chair cost 40.00. He only had to clean one foot up on the chair. It is a brand new chair, not a sofa, and we only wanted the very bottom of the chair cleaned. No cushions, no back, no arms, no top. Just the bottom 10” - 12” or so. There was nowhere near the amount of treatment as used on the carpet.
We knew there was a minimum cost to come out, and considering how little he actually had to clean, we feel the minimum cost was more than enough to cover what he did.
The guys who came out and cleaned the carpet were super nice and really did a bang on job. They also gave me tips and some stuff to keep it fresher between services. I’m a returning customer and every time you have had really nice people come out so please treat them well!
Organized, clean techs and did not push any of there products or extra service. Dale was very courteous and keep everything to a minimum. Would definitely use them again.
The way the technician cleaned up after himself
Professional, excellent personnel
Very pleased with the results as always
Responsive
Careful
Accurate
Friendly
And professionally
They work. Carpet clean, smells great, technician professional AND great price.
No hidden costs..the price you quote is the price I'm charged. I've had couches and carpets cleaned. They always look and smell great. Clean and Fresh. The tech are always nice and friendly.
I am Name removed and Ben was my service rep on 10/15/19. I do not use social media, so just wanted to send you a note saying that Ben was very courteous and professional. He worked quickly, but thoroughly. I may ask for him, again, when we need additional services in the future. Thank you!
This is the third time we have had the loveseat cleaned by 2 different companies before Zerorez. Zerorez by far did the best job. Alex was very thorough, and the sofa and loveseat look new. Thanks so much. Will use your company again.
I was very pleased with the preview inspection of the conditions of our carpets and the following explanations of what it has to be done to clean them. The results were outstanding. I also like that it was a really transparent and fair contract. Nothing hidden and the guy who assisted us was very helpful. Thank you.
Excellent customer service and efficient process
Kevin did the excellent job of cleaning my carpet. I post this on my facebook and share it with few groups and my real estate page to share his excellent.work. I refer to everyone on my social media.
Thanks,
Madhu Soni
High traffic areas do not look any better than before the cleaning
Brad was very knowledgeable about the process, he took his time and did an outstanding job. My tile looks like new and my area rug does as well.
Prompt, courteous and professional.
Place looks great and will recommend to others and reach out in the future for all our needs.
Thanks,
Rick@kpt
Brad is amazing. He is so helpful. He came back because we noticed a cat pee smell in a closet and he treated that closet for us. He does such a great job and always with a smile!
Your service is always reliable and professional. Zerorez has a product for carpet cleaning that I really appreciate. Now that I have had my tile cleaned and sealed I see that your company also does an excellent job in this area. On every occasion your techs have been very hard workers, polite and pleasant. Great results from a great company.
Fast and friendly service and my carpets look great!
Jevin tried to get the stains up. He worked, arrived when he said he would. Great customer service on the phone
Like the idea of protecting and keeping my carpets clean.. without residue, and ZEROREZ is the ONLY one I found to do what they say they will do. They guarantee and they stand behind their word.
I have already spread the word, and will continue... They are a good company and great service people.
My technician was awesome. We had a latex paint stain that had been on my son's carpet for 2 years and was told by Chem Dry it would never come out. Imagine my surprise when it was gone after the Zerorez cleaning. They certainly exceeded all my expectations!
Great service
My bathroom floor looks amazing. Tech was very friendly!!
Very professional, I would recommend to anyone, Thanks for the great work.
Our technician was extremely fast and professional. The floors look great. We will definitely recommend your service and reschedule in the future. Thank you!
Nice, efficient staff. Good cleaning of our upholstery.
Great service, staff was very helpful.