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based on 29143 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Unimpressed. The first time Zerorez “cleaned” our tile floors there were residue pools scattered throughout the house. And walking barefoot on the “cleaned” floors resulted in dirty, brown soles.
The second time (to the company’s credit, 2 days after the first visit) to “fix” the residue issue resulted in no visible residue; however, now the areas in the house with tile floors smell like a dirty bar rag. Or dirty socks. Or a mix of the two. Either way not pleasant. And while not as bad, walking barefoot on the “clean” tiles still resulted in dirty feet.
And there’s really no visible difference in the grout. While not visibly dirty, it’s nothing special either.
Competent technician, good service, dried quickly with no stickiness.
Brad did an amazing job saving our sectional couch. We have two fur baby that love to get on the couch so the smells was getting really bad but thank god for Zerorez and Brad hard work that we are finally enjoying our couch again :). The odors is no longer there and the color is back to it original just the way we bought it. Definitely training our dogs not to get on the couch from now on.
Please contact me to discuss an issue....
Did a great job. Very nice young man. Have already recommended your services.
Excellent service provided!
There is no chemical smell or residue.
I felt that the technician rushed through his job. This is the second time I’ve had Zerorez out. The first time went great, this time not so much. A day later, is doesn’t look like the carpets were even cleaned. I don’t think your company will get a 3rd opportunity.
Professional employees. Product works well
Great job as always
Like the fact the carpet isn't wet
Thorough.....care to do a good job and great technician
Technician was thorough, professional, and efficient. Great job and carpet looks wonderful!
so far so good. did a good job
Product cleaned carpets well. Technician was friendly yet professional. Seemed very knowledgeable about your companies product. Went out of his way to make sure we were satisfied.
100% natural products for cleaning and Ben is a professional & knowledgeable technician about different types of rugs and carpets.
So impressed with the service we received! The technician was courteous and very professional. Our carpets look like new. Thanks!
The tech, Andrew, was AMAZING! Very knowledgeable and efficient. My carpets look great and it was a feat. We moved into someone else’s pet mess and he was able to give an amazing consult, treat, and advise! Will be calling again as the years go on!!!
Technician was very helpful and did an excellent job.
He did leave a fan and some corner bumpers. They are outside of our garage.
Michael did a wonderful job, I love my nice clean floors and clean furniture. He was GREAT!!!!
my experience was awesome. Some of my carpets are old and worn in the traffic areas and Michael did a wonderful job. I would use you again and recommend you to all of my friends.
The service is second to none due to professional technician who performed the service!
Very nice technician. Thorough job with realistic expectations set prior to commencement of work. Efficient and thorough job
We were very comfortable with your representative Mitchell. I felt that he gave us very good advice in caring for our rug. We are confident that your company will do a good job.
Very efficient. All services were explained clearly, carpets tested for colorfast (very appreciated) and the drying time is so fast! My carpet looked new. My sofas are clean & looking good.
EXactly what they advertise. Clean excellently and leave No residual. Very thing stays cleaner longer
Employees are timely efficient and extremely polite
Best service they give all details
Professional, polite and timely service personnel. Reasonable charge and a job well done.
Quick and professional.
The carpet barely looks like it was cleaned this time. Each guy seems to clean differently. This is my 3rd time using you and each time the carpet comes out differently.