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based on 28878 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was prompt, called to let us know he was en route. He is very knowledgeable about Zerorez products/services.
There was minimal after-treatment/cleaning odor. The carpet areas that were heavily soiled look much, much better. Ditto the one rocker recliner Jadon cleaned and treated.
We appreciate the entire experience, and we thank you (especially Jadon).
Name removed
Ben was very professional. Not only did he explain the process in full but he also told me the science behind it. That is something I highly respect. I will highly recommend Zerorez to my friends and family. Thank you.
Andrew did a great job. It was amazing to see how great our grout looked. Our white grout is white again. Yeah!
Amazing technician. Hard working and honest!!! Floors look amazing!!
Great result, Alex worked very hard and took great pride in his work and it shows. He deserves a raise with pride like that. Serious.
Nothing you did a fine job
Xavier was an excellent technician. He was professional and thorough. I would definitely recommend Zerorez again.
I've used Zeroez three times previously to clean my carpets. Results have always been very good and service staff wonderful. This past week when they came I decided to try their tile cleaning service as well. I still am blown away how my old tile with dark dirty grout lines looks brand new! I added almost every tiled room in my house after seeing the results of the first bathroom! I will definitely have Zeroez return!
Great service. Professional people
You have very nice technicians that do a great job !!
I have a puppy dog. After Zerorez has been here the carpet looks like new.
Performed work as proposed. On time and carpets were nice and clean when finished.
Very Knowledgeable and Professional carpet technicians. Quick drying time and carpets look brand new.
Made my over 20 year old carpet look new! Wow!!!
Employee was super friendly and explain everything super good.
He did a fantastic job!
The technician, Brad, was very organized and thorough. He went through the process with me so that I would understand what would be taking place an updated me when needed.
Professional and efficient
Andrew did a wonderful job cleaning our couches and recliner. He was polite and well mannered, worked diligently, and cleaned up afterwards.
He got the worst pet stain up
Worst company in the world - will be filing a complaint with the State Attorney and BBB - your Technician was a waste of my time and came here to offer excuses - I legally have every right to tell my story truthfully and will use every opportunity in social media and state / federal agencies to share your ruining my tile, grout, and caulk.
My entire experience was excellent. From the online reservation system to wishing the tech well at the end of the day, it was perfect. Gerard was very through and pleasant. I will definitely use Zerorez Jax again!
Service tech was friendly. Carpet looked much better. Should add carpet tightening to service line. 1 circle of carpet protection was excessively sprayed in error and left wet and stained. He let us know to contact main number for clean up.
The technician arrived on time and was extremely efficient. The furniture looks great!
Very responsive and professional work.
Professional employees, gets the job done. Great prices.
Technician was on time and very professional. We felt that he knew what he was doing. Definitely made the rugs look cleaner.
Carpet is cleaner than any do-it-yourself or company previously used. Couch cleaning and the odor / pet feature great also.
Great communication!

The carpet was not cleaned at the edges as expected