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based on 29143 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
From my call to set up my service appointment, to the technician who cleaned our carpet, I experienced nothing but courteous and respectful service. We continue to use Zerorez and have recommended them to our friends and family because of the great service and results we receive.
Very friendly, awesome service.
Clean carpets each time and fairly easy to get an appt.
Information provided by the technician (Ben) and setting expectations properly in advance. Timely completion of the work within the estimated quote.
Love the results and the fragrance is wonderful very clean
Brad was on time very professional and docs great job
They did a really great job from corner to corner.
I've already given my recommendation to 2 friends, and encouraged them to ask for Colin. :-)
I was not happy that the price I was quoted on the phone went up by almost $100. 3 bedrooms, formal living, dinning and family room and a hall. Was told that the family room was over sized. The tech was very personable and I believe he did a good job on the year old carpet.
Clean smell and friendly staff
Good service. Quality cleaning.
Colin was very thorough and fully explained cleaning processes for carpet, shower tiles, area rugs and vinyl flooring. He was clean, pleasant and so efficient and professional. The carpets look great and the vinyl flooring looks brand new. We opted out of the tile at this time. Cost was very reasonable and clearly explained before service was rendered and again after. We are very pleased!
Effective communication regarding arrival, respect of our property, good recommendations, solid work to cleans our carpets well.
It’s all good
Don't know the name of the tech., but he did the best job I have ever had done, which is many. You need to give him more money..
Not charge $ 60 more than quoted and move smaller furniture and items and shampoo under them
Your service men are so very pleasant and helpful. Our carpets always look so fresh and clean.
I love that your products do not have chemicals or leave a residue.
Brad was great !!!!!
I am always amazed at how clean my carpet is after service. I did not have the same experience with previous companies. I was told some stains would not come out but Zerorez got them out! Products only work though if you have the right person doing the job. Your technician Mitch is that guy! He was prompt, friendly, had a great attitude, keeps things tidy and goes above and beyond to do an exceptional job. The care he takes at his work truly shows his desire to make sure the customer is satisfied. I will definitely request Mitch again and I would recommend him to anyone needing their carpet cleaned!
The quality of work has always been excellent. The technicians are friendly and professional.
Our technician Reagan was great but our room still smells like dog urine. We did the sub floor extraction because there is a lot of it so this was a long shot. I guess there's too much for the cleaning to help but I wanted to try this before replacing the carpet.
I guess the last technician you sent spoiled me a bit because he seemed to put more time and effort into the cleaning process than the most recent tech. He just seemed to be going through the motions. Like I said just not comparable to the first service I had.
Good job. Very professional
The technician was very friendly and efficient did a very good job.
Excellent service!
The technician was very nice. He did a very good job of cleaning my carpets. This is the first time I’ve used you and I am very pleased. I will be sure to tell all my friends and family
Excellent job. Always on time, and very thorough in addressing problem areas. Our aging carpet looks great again.
Technician was unable to clean wood flooring, yet I still had to pay $80 for his time.
No problem getting scheduled soon and completed job quickly. Let me know when they were on their way to my home. Ran a little later than we had scheduled but called within 15 minutes and let me know.

Have used Zerorez for years and will continue. Always great service and great staff!!!