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based on 28849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very professional, punctual and did a great job.
The professionalism of the technician and how clean the 16 year old carpet was after cleaning.
Customer service
Great job cleaning my carpets, wood floors and tile flooring. They look as good as when I moved into my house.
Great products! Austin was very professional and answered all my questions. He informed me of each step in the process.
Did excellent job. Very professional.
Your service technician was very courteous, and did a great job
Very good service!
Very thorough, punctual, and all around a very nice experience. Thank you for the professionalism
Ramiro was very nice and knowledgeable. He arrived on time and did a great job of cleaning our carpet. Will call you folks again and will request Ramiro. Thx.
Great staff, Great service, no chemocals!!
I like Jeff McClendon. He not only does a phenomenal job but seems even better as a person.
He may not be your top salesperson but I would be shocked if you have a more quality individual. Coming from the old school and training 100's of reps during my sales career that still means a lot to me.
The service is always good. The techs are helpful and professional.
service
Excellent service, and floors and furniture are super clean, and dry fast.
Easy and flexible scheduling! The technician, Casey, was prompt, informative, and did an excellent and efficient job. Thank you for the great work!
Floors look amazing. Customer service was excellent. Will definitely use again.
This for me is an annual thing for me and each year they don't lack in professionalism, appointment timing, respectfulness and keeping you aware of all of their doing while in and outside of your home.
service was excellent and he was very pleasant and knowledgeable.
Friendly, kind and early!
Our Technician was great. He was early to the appointment, friendly and professional.
Great work, arrived on time, in uniform and used shoe coverings!
No odors, straight forward process and performance is great! The main reaaon is that your personnel are not subcontractors. They actually are professional and deliver services just as advertised!
everything was fine
Tech was very nice and did a great job
Great technician, great work.
The carpets looked and smelled great, but I think they were way too wet so maybe something was wrong with the way the machine was used and our carpets kind of were soaked. Also in our master bath we have a small room where the toilet is and that wasn’t touched and so we had to clean that ourselves after paying for it to be cleaned.
I am extremely pleased with Zerorez. My tiles came out like new and the technician really went out of his way to make sure I was satisfied with the job. Highly recommended to my friends and family. Thanks!
Very good work, professional, friendly customer service!!
No harsh detergent or chemicals. Our technician was very knowledgeable, helpful and accommodating.