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based on 28849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional
Thorough
Fast
Friendly
The customer service, timeliness of tech, calling in advance, arrived as promised. I'm totally impressed with this company and will recommend them to my friends and clients. My carpets look and smell great!!
Carpet was stained and service man did an excellent job getting stains out. He was very professional and worked efficiently and on time.
No residue. Gets pet stains up. Max was wonderful and very kind
My technician was someone who came out before, his assessment took a long time . He did do as I asked with a fee.
I did take his advice on one rug. Basically tooklong a time in my house for the work done. He was thorough .
For the company: why not provide chair and table leg shields? Those pieces of waxy paper put under so the legs don’t touch the moist carpet.
Professional, clean, on time. Great value for the money
Everything was terrific. Very pleased ...
At this time I've just had the area rug picked up to be cleaned. I was able to get a quick pick-up and hope to have the rug back in about a week. The team that picked up the rug were quick and efficient.
Job well done.
Very professional
Very courteous
Worked hard
Worked fast
Jeffrey did an excellent job for us. He was extremely thorough. We do not hesitate to recommend Zerorez!
Good service
Professional and through staff.
Our technician Max was great!! Called ahead and was right on time 👍 . He even went over all of the areas that we wanted cleaned, and noted the special stains that might be difficult, but said he would do his best. Max worked diligently for over an hour and a half and and when he was finished, everything came out beautifully cleaned.
Hasn’t been long enough to tell
The technician, Mitch, was very thorough and knowledgeable about the product, and procedure.
He was on time and explained each step of the cleaning process.
He wore 2 masks and shoe covers and tried to maintain a safe distance. He was friendly and accommodating with the questions I had about the product.
I would highly recommend this company for any cleaning of carpets or floors.
C. H. Donahue
Matthew was great, personable and professional. The carpet looks great.
I just used the carpet cleaning service for the second time and would happily recommend it to others. The employees are professional and polite. There were no upsells or hidden charges, paid exactly what I was quoted on the phone, even though my carpet was a wreck!
The guys who came to our house did a tremendous job, they were awesome.....
We had an excellent experience with ZeroRez. The young man who handled our service spent extra time on detail, did a thorough job on the tile, grout, area rugs and patio cushions. Everything turned out perfect. I would highly recommend.
Rami did an excellent job getting some really bad stains out of my carpet.
Always professional, on time and do a great job!
My most recent service call, he was a very personable young man. Good luck to him.
Thank you.
Efficient and knew how to proceed with his job would recommend Zerorez. BBB very satisfied. Name removed from Kylemore. Daughter said when came home after work that it smelled good.
The technician was very professional, on time, very friendly and did a great job. Will be calling again.
Very polite and efficient also my carpets look great and smell fresh!
Excellent service and availability with a phenomenal result. Exceeded expectations on the tile and carpet.
Great service! The technician was very professional.
Excellent service and my carpets are clean. Great technician, Casey.
Very prompt with arrival time. Technician was courteous. Carpets turned out amazing.

The cleaner was polite and tried, however, my couch is not any cleaner than it was before :(