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based on 28849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The smell from my dog is still there. Not as strong but still one is aware. Also my carpet at the top of the stairs was stiff feeling. I'm not sure what would cause that. Maybe its a quality of the carpet itself as this is the first time I've had it cleaned. I was just disappointed.
Products are pet friendly. Service only took about 1 hour to clean 3 rooms!
Your employees are always prompt, professional and kind. I can always count on them doing a great job cleaning my carpets and rugs-I love the way they look and feel afterwards. Keep up the good work 😊
Very professional and personable technician. GREAT JOB AS ALWAYS!
Terrific technition and product use
Everything looks clean and there is no cleaning odor.
The technicians are very nice and friendly and ZeroRez stood by their service to make sure I was happy.
Jeff did great job and was friendly and professional
Excellent Job
Collin was our technician and he was awesome. I highly recommend Collin and hope he can come next week to do our tile and grout.
Amazing service and results!! Will def be a repeat customer!!
Price was way higher than I was quoted over the phone. The worker was very professional and on time. I wasn't to impressed by your cleaning equipment. I think that for the amount I paid that my floor would of look better
Rami was amazing and super professional. My whole house felt cleaner!
Staff is extremely personable. He explained the entire process and went right to work. The carpets and area rug look fantastic!
It took two days for rug to dry and was told 6-8 hours! Faster drying time!
The technician was prompt, professional, and a very nice person. The carpet looked much better than I thought possible.
My tech Russell was professional and quick and effective!
The service provider arrived in a timely manner, was polite, explained the cleaning process and did an excellent job!
My carpet still smells. Looks good. But still smells
Service and employees
Very professional service. Staff is awesome to work with and Matthew was awesome. Cleaned carpet and tile and grout was sealed. Looks like both are brand new !! A million thanks 😊
Friendly effective service
Russell was excellent!
very of professional, quick service
I liked all the clear directions prior to the visit and how to prepare and the after care. Don was very professional and got right to work. He explained about the process and came on time with a call prior to arriving,
The staff at the office were very professional in communicating.
I am happy with the results, too! My carpets are clean!
The Zerorez representative that serviced our home was very professional and did a great job.
Carpets came out great except one spot that is still on the living room area rug and I noticed some wavy edges on this same carpet that was not previously there.
I like there is zero residue and shorter drying times.
You’re awesome!
The young man providing the service was on time, listened to our needs, and did an outstanding job. We were very pleased with our first experience with Zerorez.