- Phone: 904-891-0631
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based on 28849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff has always been very professional, polite, and efficient. We have been very pleased with our wall to wall carpet cleaning and tile/grout cleaning.
Was told I could get a small part of a sofa cleaned since there was a minimum charge and cleaner would no do this.
Price was reasonable for expectations. Making the appointment was easy and response was rapid. My carpet is heavily trafficked and did require a comeback. You sent Russell Julin to the rescue! Your focus was on a satisfied customer. Russell was amazing and sensitive to the area of concerns for the carpet tile and grout. He went about providing excellent results. He managed that machine so that the tile was clean from baseboard to baseboard nothing left behind! He resealed beautifully and went over the carpets thoroughly for the best possible results. He explained and showed me how certain areas had fibers that prayed a bit and that's why it looked a little different. From step one to ten he handled everything like a real professional and I would be happy to have him back anytime in the future. I do recommend Zerores and I recommend Russell Julin for the best possible experience!
No chemicals
The company was very responsive and the technician was prompt and friendly. Very happy with the work completed. Thank you!
Great service - friendly customer service and my carpets are super clean.
I had to change my appt, your company was very accommodating and polite on the phone.
My representative Colin was very nice and friendly. He did not have enough styrofoam blocks for my furniture, he made a call and another rep came with the blocks and stayed to assist Colin putting on the protectant ( sorry can’t remember his name) .
Colin did a great job getting spots out and took some extra effort to remove glue residue,,,,,Yeah.
Very pleased with the end results of my entire carpet in e rooms and a large recliner,.
Thank you, for a reliable, good experience at a very good price.
Judy
The service technician was professional and courteous.
Matthew did a great job. He explained the process to us and what we could expect. He was respectful & polite. Our floors turned out really very nice.
Technician, Mitch, was extremely knowledgeable and instilled confidence. Very professional and did a through job.
Job was done very well my floor dried very quickly and there was no residue on the floor
My technician was VERY helpful and friendly. I appreciate his help and personality.
Very easy to schedule appointment online and text updates were great! Technician was very courteous and cleaned up after himself.
Your tech did a great job.
Your technician was excellent. He was very informative and the results were great. Thank you.
This is a very professional business. Not only did they confirm time and info with me twice, Dale, the technician called me promptly the day of my appointment to confirm and give me a specific time of arrival and a link to follow his vehicle. Upon arriving, he quickly provided an estimate on extra work I was considering. I wound up having all carpets and all tile cleaned on the same day. The carpet work was fantastic and Dale got out two stains I thought were permanent! The tile was steam cleaned and I elected to have the grout sealed. In most spots it looked like new even though it had been down 8 years! I listed my house a week later and had multiple offers in first 48 hours and I am sure the appearance of the floors made an impact. I will use them again in my new home!!
Price and professionalism
Very neat and clean..
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'Used you before. Pleased.
I ask that you send my receipt where I paid.
Thanks,
First name removed
Quality work done by good people.
You have great technicians. They always do a great job.
Great service and carpet cleaning looked so good!
So far, so good. I dropped off my rugs and a very helpful and knowledgeable person checked me in. I haven't received the rugs yet as they were just dropped off but again, so far, so good.
Always clean,with the exception of stains that won’t come up
Technician explained all our options and did a very thorough job cleaning our carpets. Would recommend him and Zerorez again
Happy with tile and grout cleaning. Looks great. The team member was on time, wore a mask and was very professional. He did a great job!
Very easy to reach customer service and the carpet cleaner was done right
Very personable nan, put down protection, very courteous and did a great job!!!
Smells nice and did a thorough job without leaving any chemical smell

Promptness and my technician did an excellent job!