Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28846 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2021 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

My floors always looks so great when the techs leave. I have been using Zerorez for years and love the way my tile and carpet looks.

Report a concern   June 6, 2021 — Rated 10 out of 10 by Mike Hill Zerorez Jacksonville
What do you like about our products and services?

Great people, great service!

Report a concern   June 5, 2021 — Rated 10 out of 10 by Lisa Thomas Zerorez Jacksonville
What do you like about our products and services?

Non toxic products
Prompt arrival of technician
Marked difference in carpet and tile
Friendly and professional technician

Report a concern   June 5, 2021 — Rated 10 out of 10 by Anne-Marie Lynn Zerorez Jacksonville
What do you like about our products and services?

Very friendly employees who take pride in their work.

Report a concern   June 5, 2021 — Rated 10 out of 10 by M.K. Zerorez Jacksonville
What do you like about our products and services?

It is always a pleasure to deal with businesses that communicate with their customers, show up when they say will and do what they say they will do for the amount quoted. Zerorez did all of this. Jeffrey was polite and professional and a a pleasant young man and I would not hesitate to recommend Zerorez to my friends

Report a concern   June 5, 2021 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

The service technician was very professional and detail oriented. Carpet cleaning exceeded my expectations.

Report a concern   June 5, 2021 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Professional Tech and quality service.

Report a concern   June 5, 2021 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

That you do the very best job that you can. You are very honest about how something is going turn out & how the carpet or furniture will look.

Report a concern   June 5, 2021 — Rated 10 out of 10 by John Barber Zerorez Jacksonville
What do you like about our products and services?

Fast. Affordable. Professional.

Report a concern   June 5, 2021 — Rated 10 out of 10 by K.A. Zerorez Jacksonville
What do you like about our products and services?

Great service, great results, fair price.

Report a concern   June 5, 2021 — Rated 10 out of 10 by Robyn Carr Zerorez Jacksonville
What do you like about our products and services?

Courteous, efficient and clean service. Dave and Ammon explained everything they were doing and took before and after pictures so I could see the ducts.
Great job guys!

Report a concern   June 5, 2021 — Rated 10 out of 10 by Jean Wilson Zerorez Jacksonville
What do you like about our products and services?

Very impressed with the tile grout cleaning. Excellent job.

Report a concern   June 5, 2021 — Rated 10 out of 10 by E.J. Zerorez Jacksonville
What do you like about our products and services?

Good customer service

Report a concern   June 5, 2021 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Carpets looked great when finished

Report a concern   June 5, 2021 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

Service was outstanding! The tech was careful and thorough.

Report a concern   June 4, 2021 — Rated 10 out of 10 by Victoria Norrell Zerorez Jacksonville
What do you like about our products and services?

Effective, without a chemical smell. The tech was knowledgeable, and went above and beyond his job description. I will definitely use this company again, and will highly recommend them.

Report a concern   June 4, 2021 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

Great service

Report a concern   June 4, 2021 — Rated 9 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

All around great job

Report a concern   June 4, 2021 — Rated 5 out of 10 by S.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Your representative was delightful.
However the tiles’ grout did nit come clean.
My Realtor gave you such raving reviews that I expected more.

Report a concern   June 3, 2021 — Rated 10 out of 10 by Gerard Arel Zerorez Jacksonville
What do you like about our products and services?

Great job. Fast and efficient. Will definitely use your service again.
.

Report a concern   June 3, 2021 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

Prompt, quick and good job. Staff was very nice.

Report a concern   June 3, 2021 — Rated 10 out of 10 by E.R. Zerorez Jacksonville
What do you like about our products and services?

Your employee was very well educated on the services. His communication skills and attention to detail were superb.

Report a concern   June 3, 2021 — Rated 10 out of 10 by Colleen Winters Zerorez Jacksonville
What do you like about our products and services?

I was very pleased with the service I received from your employee, Austin, this week. He called and let me know his ETA which was very much appreciated when you have a 4-hour window. Austin was very professional and explained each step of the process as he went along. I am extremely pleased with the results!!! Austin also mentioned that Zerorez was certified to perform A/C duct cleaning which I was pleased to hear. This is something that I will be looking to do within the next few months. I would have never thought of Zerorez for that project had Austin not told me. Again, I am VERY pleased and will recommend Zerorez to friends and family for sure!

Report a concern   June 3, 2021 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

I had my carpets cleaned by Zerorez for the first time instead of another company. I chose them because I was checking the web sites for carpet cleaning companies in Jacksonville Florida. Their service was exceptional and the person who cleaned the carpets was extremely professional. I went with Zerorez because they advertised the cleaning would last longer and not leave soap residue on the carpets. The price for cleaning three bedrooms, a living room and hallway was very competitive. I strongly recommend this company. My carpets were left very clean and dried quickly. I'm very satisfied.

Report a concern   June 3, 2021 — Rated 10 out of 10 by H.H. Zerorez Jacksonville
What do you like about our products and services?

Great service. Prompt on schedule.

Report a concern   June 3, 2021 — Rated 8 out of 10 by A.P. Zerorez Jacksonville
What could we do to improve?

I found it very disturbing to receive an email saying prices would increase same day after service was completed.

Report a concern   June 3, 2021 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional and helpful.

Report a concern   June 2, 2021 — Rated 10 out of 10 by Jamilyn Marsh Zerorez Jacksonville
What do you like about our products and services?

Kevin did a great job,was very helpful and taught me a lot!

Report a concern   June 2, 2021 — Rated 10 out of 10 by S.D. Zerorez Jacksonville
What do you like about our products and services?

Excellent service and wonderful employee.

Report a concern   June 2, 2021 — Rated 10 out of 10 by Emily Gebbia Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule online. Andrew was helpful and talked me into getting the protection for my new couch. My carpets smelt and looked new again.


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