Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28845 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2021 — Rated 10 out of 10 by Jodie Ervin Zerorez Jacksonville
What do you like about our products and services?

Excellent service! Friendly staff. Very pleased.

Report a concern   June 18, 2021 — Rated 10 out of 10 by R.L. Zerorez Jacksonville
What do you like about our products and services?

We love everything,from scheduling to the techs that come to the house....but we do miss the orange smell that you used to have.

The gentleman who came out did a super job, took time to send us pictures...

Report a concern   June 17, 2021 — Rated 10 out of 10 by Joshua Terrell Zerorez Jacksonville
What do you like about our products and services?

Everything was fantastic. The guy was friendly, professional, and efficient. He explained everything thoroughly, answered all of my questions, and did a great job cleaning the carpet!

Report a concern   June 17, 2021 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Professional, quick, and my floors looked brand new!

Report a concern   June 17, 2021 — Rated 10 out of 10 by D.A. Zerorez Jacksonville
What do you like about our products and services?

Every technician we have had here has been ultra courteous and helpful. Logan was the most recent and did an over the top job.

Report a concern   June 17, 2021 — Rated 10 out of 10 by Linda Muldoon Zerorez Jacksonville
What do you like about our products and services?

Professional times 10. Helpful. Considerate.

Report a concern   June 17, 2021 — Rated 10 out of 10 by Debbie Banks Zerorez Jacksonville
What do you like about our products and services?

Communication regarding my up coming appointments was excellent. The technician was very knowledgeable and courteous. My carpets look great!

Report a concern   June 17, 2021 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Prompt, capable people who care about doing a great job

Report a concern   June 17, 2021 — Rated 10 out of 10 by M.K. Zerorez Jacksonville
What do you like about our products and services?

Agent was on time and did a good job.

Report a concern   June 17, 2021 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

They did an amazing job and my carpets look almost brand new!!!

Report a concern   June 16, 2021 — Rated 10 out of 10 by Angela Williams Zerorez Jacksonville
What do you like about our products and services?

Our tech was great! Highly recommend! Our grout looks like new!

Report a concern   June 16, 2021 — Rated 10 out of 10 by Diane Hutchings Zerorez Jacksonville
What do you like about our products and services?

Great Staff
On time arrival
wonderful results

Report a concern   June 16, 2021 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

Excellent customer service and performance

Report a concern   June 16, 2021 — Rated 9 out of 10 by L.R. Zerorez Jacksonville
What do you like about our products and services?

I have used you several times. I am a Real Estate Agent and refer you OFTEN to my clients selling or buying a home.

However. I had my rugs cleaned in my personal home on Monday 6/14/2021 and I was not happy with the Technician or the job he performed, especially for what I paid.

He liked to talk a bit much for me and I was trying to work while he was supposed to be cleaning my rugs, 5 in total. He was here approximately 50 minutes., and I think he talked 15 of those minutes. Not thinking I should have paid over $400 for less than an hour??? Family rug still dirty and I pointed that out. He said it was just worn ??? He did advise that they were shag and it would be better to take them back to the shop. I rejected that notion and had him clean here. Rugs are less than 2 years old.

I would like to hear from someone from your company.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Richard Orsini Zerorez Jacksonville
What do you like about our products and services?

The service techs were amazing and they were so professional! They were on time, and worked quickly and the carpet at my Dad's house was white and now it's white again. I cannot believe how well the carpet came out. Great job!

Report a concern   June 15, 2021 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

Wonderful, friendly service technician! Our floors turned out amazing with minimal chemicals.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Kevin Smith Zerorez Jacksonville
What do you like about our products and services?

fast awesome great job

Report a concern   June 15, 2021 — Rated 10 out of 10 by Rebecca Musick Zerorez Jacksonville
What do you like about our products and services?

Wonderful service. Good cleaning and very professional.

Report a concern   June 15, 2021 — Rated 10 out of 10 by Rchard Ayuoub Zerorez Jacksonville
What do you like about our products and services?

Awesome Job, Great attitude and service from the TECH....

Report a concern   June 14, 2021 — Rated 9 out of 10 by A.Z. Zerorez Jacksonville
What do you like about our products and services?

The service was fast and easy. They work was well done

Report a concern   June 14, 2021 — Rated 10 out of 10 by James Fronte Zerorez Jacksonville
What do you like about our products and services?

Our technician, Donald P., did a great job and was done in about 90 minutes. The carpets look great and he was very pleasant to deal with. We are very happy with the service.

Report a concern   June 14, 2021 — Rated 10 out of 10 by Elya Bogins Zerorez Jacksonville
What do you like about our products and services?

Our allergy flareups have cut down tremendously! It was noticeable after the service within an hour or two we all felt better!
We are so grateful thank you!

Report a concern   June 14, 2021 — Rated 10 out of 10 by Debbie Dasilva Zerorez Jacksonville
What do you like about our products and services?

Great service. Agent was very polite and cleaned up very well after himself. Very personable.

Report a concern   June 14, 2021 — Rated 10 out of 10 by Alice Reed Zerorez Jacksonville
What do you like about our products and services?

Very happy with their services and will use them again!

Dr, Alice Reed

Report a concern   June 14, 2021 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

Very thorough and professional service, tech was excellent!

Report a concern   June 14, 2021 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

Austin was excellent, as was the service. Clearly a cut above the rest.

Report a concern   June 14, 2021 — Rated 10 out of 10 by V.R. Zerorez Jacksonville
What do you like about our products and services?

Technician Jacob was very nice and professional.

Report a concern   June 14, 2021 — Rated 10 out of 10 by M.G. Zerorez Jacksonville
What do you like about our products and services?

I'm very pleased with the results of my area rugs and sofa/love seat that were cleaned. I would highly recommend your services to my friends.

Report a concern   June 13, 2021 — Rated 8 out of 10 by K.H. Zerorez Jacksonville
What could we do to improve?

The tech was thorough with removing stains - great job! However, one recliner I had disconnected the back for thorough cleaning to expose obvious stuff in crevices, he did not disconnect the back on the second one. I had to ask for it to be done. There was lack of attention to detail regarding this. I’m glad I observed the cleaning process to have it done right. Other than that I have only positive remarks.

Report a concern   June 13, 2021 — Rated 10 out of 10 by Daniel Hardwick Zerorez Jacksonville
What do you like about our products and services?

Great job!


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