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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was excellent, very professional and job was done on time. Amazing result, our carpet has a lot of spots caused by dripping car parts and dirt from boxes and shoes of a lot of customers and now spots are gone. Carpet smells really good now.
Thank you for a job well done!
The service was great! Rad did a great job, was personable, knowledgeable and listened to my needs! Excellent outcome, my carpet looks much better! Job very well done!!
The smell is amazing that they put on the carpets! The workers are polite and friendly also.
Good customer service all around. From making the appointment to the tech who does the cleaning. Good people :)
Technical did a great job and very thorough.
Kendall is the best!
My entire experience was great. Carpets look as good as they did when they were brand new.
Victor did an outstanding job of cleaning my kitchen and bathroom tiles. He was very respectful of my property and me. I will be having Zerorez come back out for more jobs in the near future. You are now my tile/carpet cleaning company.
Carpet is always so clean. Tech Kendall was very knowledgeable and helpful. He worked promptly and did not spend anytime on his cell phone like the last tech that came to my house.
Great employees and really clean carpets!
Type of cleaning system.
Always on time. Didn’t try to sel me more than I needed or requested. Great service. Carpets always look great.
Great service, great results
By not upping the cost so much at the appointment time. Seniors live on a budget and when a quote of $286.00 is given, you do not up it to $786.00 when arrive to do the job
Also it would be nice if there were a senior discount.
On time
Professional
Courteous
You show up on time and do a great job. The technician walks the jobs with me first and goes over any requests. The carpet drys a lot fast than other companies I have used. Zach was a great guy and got out out some serious problem stains.
Rod was great.
Fast, efficient, excellent service, and great products! They are fantastic! Would definitely recommend to anyone. They cleaned the carpets and used a biochemical product to remove pet stains. Total transformation of the carpet. - Sally
Tech was professional and knowledgeable. Very nice and cleaned well!
Everyrthing was perfect! Used you guys in my home and work - flawless!
I found the guy very polite, professional, friendly and did a good job.
I heard ads all over the radio and got me interested
The technician set realistic expectations. After the grout cleaning it seemed some were not. He hand updates some and kept asking if I was satisfied. He wanted to make sure the customer had a good experience. I was uhh that day but next day the grout dried and it was lighter. I was pleasantly surprised
Very friendly. Efficient. My carpet looks good. It was completely dry in 3 or 4 hours.
Timeliness
Transparency - My issue was the cigarette smell in a townhome I'm renting. The technician explained the difficulty in dealing with Nicotine, but what would be reasonable to expect.
Fair pricing - For the time spent, I felt the pricing was fair.
Friendly
Great job
The technician that came was courteous, professional and did a great job!
Helpful professional person who scheduled me.
Professional, courteous, efficient technician.
Great service!
Great customer service.