Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28845 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2021 — Rated 10 out of 10 by James Merritt Zerorez Jacksonville
What do you like about our products and services?

Our technician was awesome.
We are very happy!!!!

Report a concern   July 4, 2021 — Rated 10 out of 10 by Dave Kirian Zerorez Jacksonville
What do you like about our products and services?

great products, friendly and knowledgeable employees, and absolutely no pressure to buy more than you want, they tell you what's available and you decide what service you want no questions asked.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Margie Efron Zerorez Jacksonville
What do you like about our products and services?

Always on time, always professional, your workers do an impeccable job on our rugs and there customer service is exceptional!

Report a concern   July 4, 2021 — Rated 10 out of 10 by B.C. Zerorez Jacksonville
What do you like about our products and services?

Aaron was great, was polite, prompt, and courteous! This was a call back, and the bio product did the trick where the normal cleaning did not.
Appreciate having him come back out

Report a concern   July 4, 2021 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

No soap residue and clean feeling floors! Awesome products.

Report a concern   July 4, 2021 — Rated 10 out of 10 by Tiffany Mosley Zerorez Jacksonville
What do you like about our products and services?

The technician was very informative and friendly!

Report a concern   July 4, 2021 — Rated 10 out of 10 by A.T. Zerorez Jacksonville
What do you like about our products and services?

Nice job quickly

Report a concern   July 4, 2021 — Rated 10 out of 10 by P.S. Zerorez Jacksonville
What do you like about our products and services?

Logan did a great job.

Report a concern   July 4, 2021 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Technicians were knowledgeable and friendly. Process was not too invasive and pretty quick.

Report a concern   July 4, 2021 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

Customer service, follow up, excellent work

Report a concern   July 4, 2021 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

The technician who came to my house, Austin, was so nice and professional with great advice on how to preserve our carpets. Also left our carpets looking brand new!

Report a concern   July 3, 2021 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

Cleaning service world great, and the tech was on time and friendly!

Report a concern   July 3, 2021 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Andrew was professional and kind. He did a great job!

Report a concern   July 3, 2021 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

We were very happy with Don’s efforts on our carpet with some very nasty stains and are happy to rate Zerorez a 10!

Report a concern   July 3, 2021 — Rated 10 out of 10 by G.A. Zerorez Jacksonville
What do you like about our products and services?

Good work & good people.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Russ Sumpter Zerorez Jacksonville
What do you like about our products and services?

I liked several things.
1) The communication from the company was clear and precise.
2) The tech....Ramiro Jaenz ..... arrived on time
3) The tech was very professional and did an excellent job explaining the process and making sure he was doing exactly what I wanted.
4) The finished product exceeded my expectations and my carpet looks better than it has in years.

I will DEFINITELY be a repeat customer and will request the same tech if he is available.

Report a concern   July 3, 2021 — Rated 10 out of 10 by K.A. Zerorez Jacksonville
What do you like about our products and services?

Kendall and his partner were awesome! I will definitely be a repeat customer.

Report a concern   July 3, 2021 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Quick and effective

Report a concern   July 3, 2021 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Still waiting to see how the pet smell has been eliminated.

Report a concern   July 3, 2021 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Fair price for services performed. Our technician Cameron arrived on time and did a thorough, excellent job. He was very knowledgeable and friendly. An excellent experience. We are repeat customers and highly recommend Zerorez.

Report a concern   July 2, 2021 — Rated 10 out of 10 by Rick Bateh Zerorez Jacksonville
What do you like about our products and services?

Great service Great technician Carpets cleaned Tile and grout cleaned Sealer on grout

Report a concern   July 2, 2021 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

Phillip was very helpful, explained things clearly and best of all, he called and arrived before the scheduled appointment time.

Report a concern   July 2, 2021 — Rated 10 out of 10 by L.O. Zerorez Jacksonville
What do you like about our products and services?

The first treatment of my carpet was not up to the service I had received before , however when I called for a retreatment of the carpet the technician s did a super job. I have used this company three times & highly recommend them. Thank you.
Name removed

Report a concern   July 2, 2021 — Rated 10 out of 10 by Sharon Norris Zerorez Jacksonville
What do you like about our products and services?

Austin was professional, efficient, caring and thoughtful especially with my elderly mother.

Report a concern   July 2, 2021 — Rated 10 out of 10 by Chris Lee Zerorez Jacksonville
What do you like about our products and services?

Reasonable but great service!

Report a concern   July 2, 2021 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

The team were totally professional!

Report a concern   July 2, 2021 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Matthew was very thorough and explained the process prior to starting

Report a concern   July 2, 2021 — Rated 6 out of 10 by G.F. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The traffic patterns on the bedroom carpets were still evident. After It was mentioned the tech work very hard on one and that turned out to be the best job. I should have had him work more on the other two but he had already been working for two hours so I just him go.

Report a concern   July 2, 2021 — Rated 8 out of 10 by K.K. Zerorez Jacksonville
What could we do to improve?

My tech was extremely nice and professional. My floors did come clean. I am just disappointed on how much this cost. 700.00 for 2 1/2 hrs of work. I would get my floors cleaned by this company more often if it was more affordable.

Report a concern   July 2, 2021 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Great service at a fair price. The technician was passionate about his work and very friendly!


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