Client Testimonials

spots removed did not come back, no chemicals

Chemical free , tuff stain tried to get it out. Friendly and treated me like, I was his number one customer!

Awesome job at getting stains out.

Carpets looked great and didn't have that stiff feeling that some carpet cleaners leave. Adam, our technician, was great - arrived on time, was very professional and did an excellent job getting some stains out that others had not been able to eliminate.

effective

The commitment to make the customer happy is exemplary.

Ricky was excellent and I really appreciated how hard he worked together my carpet clean. Thank you thank you thank you.

Very professional, friendly and courteous . . . as always!! Would highly recommend your services to anyone :)

Technician was very professional and helpful. Job was done very well.

Elaina was a great help and answered all my questions and cleared up some confusion as well. The carpets looked amazing and I will be using Zerorez for all my future carpet cleaning needs.

Less chemicals

natural ingredients....smells good

no left over chemicals

Friendly professional service people.

I like the fact that the carpet is dry within a day. The stains are lifted at a rate of 90 percent by the cleaning process. The cleaning staff have been very courteous when they have come to do their cleaning.

Safe for animals without a "waiting" period after the cleaning is complete.

Zerorez is the BEST! Adam Hursh did an exceptional job in our home!

friendly, trustworthy service reps! James was THE BEST !!!

Your service people were excellent! They called ahead, arrived on time, were friendly and very knowledgeable, the did an excellent job on my couch which had been terribly soiled due to a remodel job and the contractor not taking the care he promised. I would use you again anytime I need any carpet or upholstery cleaned.

After the tech left, I noticed that he did not clean behind the LR sofa or move the 2 small end tables. We focussed more on the basement and I didn't notice. I would have personally moved the 2 end tables and sofa for him to clean behind if I had noticed. He did move a table and recliner in the FR so that confused me. It looks like the sofa in the FR was also not moved?? Both were moved the other 3 times I had Zerorez clean.
I also had 2 coupons the 2013 Merchant Value Pass book that I forgot to give him. When I remembered today, I called the office to see if they could honor them and was told that someone would call me back today. It is now 5:15 pm and no call yet. I still think that I will be called soon.
I was pleased with the cleaning that I was shown yesterday before I payed the invoice but did not realize at that time that the sofas were not moved / and that I forgot I had the coupons.
Any help available to resolve?
Thank you.
Cindy Last name removed

The vast array of items you clean, the customer service was outstanding. I was recently laid-off and was on a very tight budget, the technician addressed my concerns and kept the bill to the exact quote.

It would be nice to see a price list when you arrive, however with all the different types
of furniture around, a one select price might not be feasible.

Nice technician, clean carpet without spot cleaning. Parrot got to stay safe in the house.

Quick, professional, quick drying, reasonably priced

No chemicals. Technicians attention to detail. Promptness.

The cleaning team listened to me about my carpet cleaning needs and did a beautiful job. We have two dogs and the carpet had a doggy smell. The team recommended an enzyme additive to the carpet cleaning which totally eliminated the smell. It wasn't perfume - the carpet actually had no doggy smell when they were done.

The only negative: The team and I had a detailed discussion about the stain repelling properties of my Mohawk Smartstrand Carpet. They wanted to apply a stain repellent. I did not want that as the Smartstrand yarn, by it's very nature (it is a totally new fiber), is not coated with a stain repellent (like stainmaster carpet) but rather the stain repellent is actually part of the yarn. I stated that I did not want to adversely effect the carpet warranty. It appeared to me that the team lead did not know enough about Smartstrand. Let me emphasize, however, he was very respectful during the discussion on this issue!

I was very pleased that the "crunchy" residue did not remain in the carpet after the carpet had dried.

The technician did a wonderful job and was very concerned that everything be completed thoroughly and well. I am very happy with Zerorez. I feel you hire good people who care about their work. James was great.

Very attentive and want to do the job right! Thanks!

Zerorez had an easy process to cleaning my carpets. It got the cat puke stains out of the carpet and picked up most of the cat hair!

Very thorough and attentive.