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based on 83935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that you are chemical free. I like that my carpeting looks clean and is not too wet
when cleaning is finished. Technician was pleasant and did his job.
The product smells good, and the service person explains everything before he starts
my carpet looks great and I appriciate the young man who did the job.
Our technician, Randy came in with professionalism which is number one in my book. He explained everything, asked me if I had any questions or concerns. He began with the tile cleaning in the kitchen then on to the living area. Halfway through he came and got me to see if things were ok. He explained about how long it should take to dry and made sure I was pleased. Everything looks great. I don’t walk to walk in my kitchen it looks so good. Wonder how long I can use that as an excuse to not cook? I like that the products they use are not overwhelming, but just clean.
I like that you use only water to clean!
The overall service was Great! Our technician Anthony was amazing. He was professional, kind, courteous and delivered quality work. I am very pleased with the results.
Every Zerorez cleaning has left my carpets feeling so soft, and there is no smell left from cleaning products. It never worries me if my kids walk on it right after (and they always reassure me that it’s okay!) I always have them do my tile as well, and it looks like we just moved in! I will recommend Zerorez 10 out of 10 times!
We liked your technician William. He was very polite and accommodating and did a fine job.
The technicians are conscientious and courteous.
The non chemicals. And they do get some minor stains out of carpet. Fast and professional.
You guys do a great job of cleaning carpets with no residue. I always recommend you to friends and my real estate clients. Also, I'd love to invite someone from your company to come to my networking and referral group. We have insurance, remodeling, roofing, and other home services people like myself (a Realtor with Keller Williams in Flower Mound), and we give each other referrals all the time. I know your company would be popular! Is anyone interested?
Very friendly. professional and did a great job cleaning my carpets and rug. Got some longg standing stains out too!
Jeremy was awesome! He was able to get my white carpet looking brand new. He also did a great job on my upholstered couch.
The technician was outstanding. I just thought that some of the traffic dirt patterns would clean up better especially after listening to your advertising. After he explained it to me. I understood but was disappointed nonetheless
Responsiveness in scheduling, customer service and technician were beyond my expectations. Great company, great service!
I was very happy the house is so clean I can use you again and again and am telling every one about you thanks
Technicians are very professional and carpets don’t seem to attract dirt after cleaning so they stay clean longer.
They were prompt in scheduling an appointment. Asked a lot of questions regarding my specific needs and were very clear on the prices associated with the work ordered. The technician on sight was friendly and did a great job. Went above and beyond to make sure I was satisfied with the finished project.
My technician was very nice and did a great job!
Excellent results and great customer service!
Your technician Jeff was very polite and explained process in easy to understand terms. he answered all my questions and i will use you again.
I love how my old carpet looks and I love that my house was ready to be lived in again after only a few hours. It's worth calling them out every year or two.
Fast, efficient, and professional service technician. Carpet looks great.
Excellent job. Technician was wonderful. My sofa and chair look new!
The service person was very knowledgeable, polite and did a thorough job.
Your technician Robert was very thorough and went above and beyond to satisfy our needs. We will definitely use Zerorez and the services they provide going forward.
Tech was very personable and assessed the requirements of the job. Did the work efficiently and was finished in a very reasonable amount of time. House smells great and carpet looks almost like new!
It is less likely to leave residue that will attract further stains.
The guy that came was great!
Great results. Robert did an excellent job!