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based on 83935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris, the tech, did an awesome job in cleaning my carpets & tile! He was very careful & detailed.
I have used Zerorez before & will continue using them for all my cleaning needs. I’ve also recommended your company to friends & they were impressed!!!
The technician did a great job removing stains that were here too long since our last cleaning service. The carpet took a little longer to dry since he had to work on it a little longer. We got carpet and tile cleaned and it all looks great.
The carpet is so much cleaner than with other services.
More user friendly
You advertised a special price and then added on overpriced extras. Shame on you.
I purchased a mop kit a week ago Friday and have not received it or the receipt I requested.
Excellent job
Two techs came out instead of one for training purposes. Both men were very professional and friendly and I felt safe and comfortable having them in my home. I had 3 rooms cleaned along with my sofa, chair, and ottoman. This was a big job due to the fact that I have never had the carpets professionally cleaned in the 9 years I have lived in this house and because my large dog had been sick and urinated on the sofa. The sofa was supposed to be cleaned through a pet protection warranty with Guardian and I had to wait almost 2 weeks for them to send someone out so the urine really soaked in. The tech they sent out did little to help and my couch still smelled like urine. When I contacted Guardian to get the tech back out, they refused because you couldn't see the urine stain any longer. The Zerorez techs were able to make all my furniture look and smell new again! My only complaint is that the service cost quite a bit more than the quote but it was still less than replacing the couch.
Always able to get my carpet looking great
You guys always do a great job! Your employees are pleasant & efficient. Thank you!
Lack of harsh and unsafe chemicals
Zerorez always does a great job!
My technician was very good , knowledgeable and thorough. He was also very pleasant. Enjoyed his service.
Professional cleaner and cleaning!
Was extremely pleased with service. Very professional.
Quick-service I like the cleaning that is offered
It isn't time consuming and the carpet dries in a reasonable amount of time.
Thanks for a quick, thorough cleaning! And nice employees!
Very professional. Quick. My carpet look like new after the service.
The gentleman was very nice and very respectful. I love how he told me what he was going to do. My carpets look wonderful.
The carpets look clean, smell clean and dry quickly.
The service tech was really nice and the cleaning was decent. I specifically wanted focus on my high traffic areas of the stairs. After the carpet fully dried, there was still spots in the carpet. there was no pretreatment or extra cleaning solutions put down so it only got surface level cleaning with the wand. Maybe my expectations were too high. The other rooms were fine.
The technician was very pleasant and friendly. The product did not completely erase the pet urine smell.
Excellent technician
We have used Zerorez many times. They have done a great job. We have light brown speckled berber carpet. This time there were patches here and there that looked as if they had not been cleaned. When we showed them to the worker he would clean them again and they looked better. This was true in many places. The carpet didn't even feel damp. We asked him about that several times. He showed us that he was squirting water in. He said he just did a really good job of extracting the water. He spent enough time but we felt we shouldn't have to go around pointing out areas that needed to be redone. When he finished our carpet looked like a light patchwork quilt with some areas darker than others. Also the whole house was almost dry. You could walk in socks and they would not get damp. That left us feeling that the carpet had not really been cleaned. It was a whole lot of work to move all of our furniture and items prior to the cleaning. He cleaned on Sat. We had company coming on Mon. so we could not ask to have it recleaned until after they all left. It looked better as days passed. It is too much work to have it cleaned again right now. We are just left with real reservations as to whether it was cleaned well or not. We will probably have to have it cleaned again sooner than expected. We are unsure whether we will use Zerorez again.
No residual product to attract more dirt.
Professional, through and efficient work . No high pressure add-on pricing by the tech either. Nice experience...
Service and results are awesome. No false advertising for once!
It works! It really really works! No residue to collect more dirt and grime when process is complete..and it gets deep dirt out.

Rug cleaning. The tech was certified, very knowledgeable. and had excellent customer service skills.