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based on 83935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cost of the service was quoted much differently on the phone vs what the technician wanted to charge.
Courteous, thorough and efficient.
Justin was great and did thorough job.
Clean without harsh chemicals.
Friendly technicians. On time and fast, but thorough job
LC was very friendly helpful and thorough
The service tech was clean, friendly and quick. I will be a repeat customer.
Quick response. Quick drying, no smells, easy reasonable price
My carpet is clean and fresh. The price is right and the services are excellent. The technician was on time, courteous, professional, knowledgeable, and just good at his job. He cleaned all 3 rooms in about 45 minutes. It was great! Thank you.
The guys were on time, professional, cheerful and thorough. They did a great job.
appointment window 3:30-5:30. Technicians arrived 7:30pm. Never told there was a 5hr dry time on carpets, so after such a late start, unable to sleep in bedroom. Carpets did not look/feel clean after drying. Cost was a bate & switch. Quoted one price, but that increased by ~$150 once techs were on site.
Never again
Everything
The Quality.
I was not given the price as was stated in the email I received.
Everything! We love the coffee and food! The desserts are also amazing...every time!
I like that no harsh chemicals are used during the process. The service was superior!! Very thorough and professional. I will definitely use Zerorez in the future
Professional, polite and efficient.
The zerorez carpet cleaning is incredible.
Nothing cleans like Zerorez.
Prompt service and friendly service.
AWESOME. I'm a house flipper and use them regularly, great service and I can count on them to do what they say they will do
Cleans without chemicals - professional workers.
Clean great and we love the flash treatment to erase the deep stains.
The professional who comes to our home is so informative and super friendly.
Fabian and Clint were Awesome, did amazing job!!
Kyle was very helpful in getting our carpets cleaned properly- I appreciate his help & good info!
Had a very nice and knowledgeable technician who did a great job. Kitchen travertine looks brand new!
My carpet, tile & grout look amazingly clean, and no chemicals were used! My technician, Boston, was punctual, explained things thoroughly, and worked quickly.
Zerorez carpet cleaners cleaned my carpets very well. Highly recommend.
Chris did a great job and explained what he was doing and why. The carpet looks great and my wife's eye opened wide with a large smile. I would use them again and tell my friends and relatives to use them.
The tech arrived on time and did a great job!
Our carpets look great and service guy was really professional. He was responsible, considerate of our things, and really wanted to please us.
Cleaning was fine. Support for my tech was not so great. Website offers did not translate to the appointment details so the pricing was wrong. Tech had mechanical failure on truck that seemed to be a problem when tech called for help. Rescheduled appointment was easy and job finished correctly.
Floors look great. Service technician right on schedule , very courteous and conscientious.