Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2019 — Rated 0 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The person that came to do the cleaning was nice and very professional. The issue is the carpets were not clean and the rooms still smell. We do have dogs which was mentioned when I made the appointment, and was assured that the cleaning would get the hair out of the carpets. There weren’t any stains. Just hair and smell from the dogs being in the rooms. After the carpets were dry, we went to inspect them and the rooms still smelled very strong of dog. I wiped across the carpet near the wall and was able easily brush up a bundle of dog hair. I believe I should either be issued a refund due to the poor job your process does. I will be contacting you this week.

Report a concern   April 13, 2019 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Isaiah was very informative on future caring of my carpet. Thoughtful and an asset to the company. I’ll definitely be a returning customer ....

Report a concern   April 13, 2019 — Rated 10 out of 10 by Carolyn Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process used to clean carpets is astounding!
Not only do our carpets look brand new, the clean smell is awesome!
The two service men were very professional and explained the cleaning materials confidentially. We could not have been more satisfied and delighted at all aspects of this carpet company.
Thank you, Dr. Carolyn Price

Report a concern   April 13, 2019 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The place looks good. Thank you.

Report a concern   April 13, 2019 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and fast

Report a concern   April 13, 2019 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how dispatch kept us informed, I love how my carpets look & feel like brand new, Jammal did an amazing job! He was mindful of my belongings. Very nice young man! You should hold on to him. I’ve told 2 people already and will tell more! Thank you. Name removed

Report a concern   April 13, 2019 — Rated 10 out of 10 by B.K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don't use harsh chemicals, that your products are environmentally friendly. I also appreciate the politeness and consideration of your technicians. They are respetcful not only of the homeowner, but of the homeowners belongings, making recommendations that will enhance the durability and life of the carpet after cleaning it.

All in all, I highly recommend ZEROREZ.

Report a concern   April 13, 2019 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, efficient, friendly technician. Carpet looks great!

Report a concern   April 13, 2019 — Rated 10 out of 10 by F.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The end result of knowing that we were walking on very clean carpet again is very enjoying.

Report a concern   April 12, 2019 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning ever! Have tried others, and there’s no comparison. Excellent customer service and extremely knowledgeable technician. Will call Zerorez for all future needs.

Report a concern   April 12, 2019 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic cleaning, great service. Explained everything well and did demo. Results were very visible.

Report a concern   April 12, 2019 — Rated 10 out of 10 by Karla Mayfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This experience with Zerorez was the best ever. There were spots in our carpet that we didn't expect to completely disappear. However, your technicians did a marvelous job getting rid of all of them. They were completely professional, courteous and did a great job in a relatively short period of time.
We would (and have) recommend Zerorez to anybody because of the outstanding job you do.

Report a concern   April 12, 2019 — Rated 8 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Would be nice to get the same person everytime so you know what and who to expect.

Report a concern   April 12, 2019 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning and customer service.

Report a concern   April 12, 2019 — Rated 10 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. Carpet stays cleaner longer.

Report a concern   April 12, 2019 — Rated 10 out of 10 by Troy Vaughn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning process and courteous technicias

Report a concern   April 12, 2019 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very nice and the carpets look great

Report a concern   April 12, 2019 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, very professional; Trevor did an excellent job of cleaning the carpet; and the rate was reasonable. Thanks!

Report a concern   April 12, 2019 — Rated 10 out of 10 by Myrna Olsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient friendly service tech, also super clean. On time.
Second time I have had Torrance and he is the best!
I have this service at least once per year. Always happy to have him in my home. I have
been a custome for many years and will continue to ask for Torrance.
Myrna Olsen

Report a concern   April 12, 2019 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was able to get me in quickly for the cleaning. The technician was very professional and answered all my questions.

Report a concern   April 12, 2019 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are always on time and get all the spots out. My carpets look like new

Report a concern   April 12, 2019 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks better than expected. The gentleman that came out was courteous and professional.

Report a concern   April 12, 2019 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks and smells great.

Report a concern   April 12, 2019 — Rated 10 out of 10 by Wendy Perry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I live zero rez. Quick dry time and no weird wet carpet smell.

Report a concern   April 12, 2019 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great! Friendly technician

Report a concern   April 12, 2019 — Rated 10 out of 10 by Chuck Bechtold Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep. did an excellent job.

Report a concern   April 12, 2019 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Job...

Report a concern   April 12, 2019 — Rated 0 out of 10 by P.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Didn’t clean behind the doors.

Report a concern   April 12, 2019 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They turned a nasty carpet into something that looked and smelled new.
The technician was professional, courteous and very knowledgeable.

Report a concern   April 12, 2019 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning


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