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based on 83935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our whole home was cleaned by Chavis this past Saturday. Chavis was an excellent technician who worked extremely hard to restore our carpet, rugs, tile &upholstered couch to unbelievable cleanliness. Everything looked & smelled so fresh & new! Chavis was not only thorough & diligent, he was also polite, courteous & highly professional. I would totally recommend him & Zerorez to any of my friends, family & neighbors.
Everything!
The Zerorez representative was very fast, efficient and thorough, and he made sure I was satisfied with the work he did.
I'm always confident that my floors are CLEAN when Zerorez leaves. There's no residue, no stains coming back -- just clean.
The person who did the carpet 4/6 was wonderful! He educated me about stains and was really wonderful about asking me if everything looked good after he cleaned each area!
Promptness, professionalism, good result.
They were quick, professional and understood all services that were being performed at our clinic. Our carpet went from dingy to spectacular! Thanks you guys! Highly recommend them.
Technician did a great job.
I like the fact that we are not using unnecessary chemicals in our home, yet it smells and feels cleaner than ever! I feel as though ZeroRez is the best carpet and floor cleaning option for us, our pets and grandchildren.
Very clean, neat and efficient. Great service rep and very friendly. Will definitely use again.
Our tech Justin was very thorough and took pride in his work.
Great job and am a longtime believer in Zerorez!
Tech did a great job very happy with results
Great customer service. Excellent and credible service personnel. I'm very satisfied with the quality of job done.
The service and technician were very professional
Great customer service. Knowledgeable staff.
Great product , I couldn’t believe the deference in the smell and appearance of the carpet . Your Technician was on time and a very hard worker . He did a fantastic job . Thanks for a superior service !
Sometimes I get an outstanding technician and others vary in quality. Love when I get one who really knows his stuff and gives great customer service!
You do a great job and don’t leave a chemical smell
On time - quick and the job is done to my satisfaction
Great service
Great staff
Will definitely refer to my family and friends!
The ads and special savings offered on GMTexas are excellent. Very clear, fun, explanatory visual aid presentation that makes good sense.
Most importantly, Jamal, the service provider who came to our home and did the work is one of the nicest, hardest working individuals. He is VERY good and qualified and efficient, and thorough as well as personable and friendly and trustworthy.
Jamal is a REAL asset to your company. Don't let him get away. Move him right up the ranks. I'm sure you will be glad you did.
Thanks, T&G Last name removed
Prompt service and thorough clean
The tech was very professional, courteous and done an excellent job.
Cleaning with patented water so no harsh chemicals and carpets and rugs look like new!
Very nice gentlemen that come to my house and did a great job on the carpets
Excellent job cleaning my carpeted rooms and also the tile, all at an affordable price.
The technician was very friendly and service was fast and good.
Good
Very efficient and my carpets look great!
I had three rooms of carpet cleaned on Saturday morning. I indicated to the technician that the majority of stains were pet urine. At no time was it mentioned that I needed to purchase an additional service for this stain removal. At first after the carpets were cleaned, they looked fine. Now, however, after they are dry, the stains are once again visible. I'm told that in fine print somewhere it says that pet stains are only removed with an additional expensive service -- a minimum of $75. Your advertising indicates you can remove pet stains but it doesn't clearly state that is only possible with additional cost and certainly not in your special ads for three rooms at $89 -- which isn't possible either because you must purchase $99 in order to get the service. In order to meet the minimum, I paid an extra $30 to have a carpet protector added in one room and that is the room where the stains are now most visible. So I'm told the only way to fix this is to pay $75 per gallon to have a special solution put on the stains. Very poor advertising and customer service. I paid $130 and wound up with the same stains I had before.