Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83879 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 9, 2020 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding customer service and the results were great! Thank you.

Report a concern   September 9, 2020 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not charge so much for pet treatments.

Report a concern   September 9, 2020 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was on time and very friendly. He did an excellent job and the floors looked great afterward.

Report a concern   September 9, 2020 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional and courteous. He did a small patch to see the difference and it looked great. He completed the job well, quickly and with the expected price. Nice work.

Report a concern   September 9, 2020 — Rated 8 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Cleaning the tile in the bathroom was expensive.

Report a concern   September 9, 2020 — Rated 10 out of 10 by Daphne Mcgovern Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo G is an awesome tech. He was early and did a thorough job of cleaning the ducts and coils. I have been a repeat customer of ZEROREZ, and will continue to be.

Report a concern   September 9, 2020 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and I was pleased with the service..

Report a concern   September 8, 2020 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, diligent and hard working

Report a concern   September 8, 2020 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job cleaning tile in three areas, He gave us a tip on what floor cleaners to avoid for waxy build-up.

Report a concern   September 8, 2020 — Rated 10 out of 10 by Andrew Mendez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had carpet cleaned and the end results were excellent, leaving the carpet very clean. Will definitely continue to use their services.

Report a concern   September 7, 2020 — Rated 10 out of 10 by Amanda Greeley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! :) They have the best folks representing their company. Every time we have them, they are polite and do such an amazing job!!

Report a concern   September 7, 2020 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We loved the service we received this weekend! They were fast and efficient - leaving our living room cleaner than it's ever been.

Report a concern   September 7, 2020 — Rated 6 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The edges of the carpet and the baseboard were not clean sufficiently. The technician told me that the attachment use can not reach the edges. I have to do it myself with my Rainbow vacuum cleaner later.

The stairs were soaking wet; I guess it took more than 7 hours to dry.

Report a concern   September 7, 2020 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and a job well done

Report a concern   September 6, 2020 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service! Friendly and efficient!

Report a concern   September 6, 2020 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was early, professional and polite

Report a concern   September 6, 2020 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly operators and no soaps

Report a concern   September 6, 2020 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made the carpet nice and fluffy
Dried really quickly
Service man was very polite, friendly and knowledgeable.

Report a concern   September 6, 2020 — Rated 10 out of 10 by F.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product is wonderful, service technicans friendly and helpful.

Report a concern   September 6, 2020 — Rated 6 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had to have your technician back to clean again the master bedroom

Report a concern   September 6, 2020 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and quite efficient. carpets looked great

Report a concern   September 6, 2020 — Rated 10 out of 10 by Jeri Lucas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how the carpets dry quickly with no residue. The technician was professional and ensured he didn't damage the walls with his equipment. I just bought a new home and wanted to make sure the carpets were clean before our furniture was delivered. Ive used them in the past for the other homes we've owned, they've always done a great job and I wouldn't consider calling anyone else.

Report a concern   September 6, 2020 — Rated 10 out of 10 by Wendy Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning!

Report a concern   September 6, 2020 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and tile are clean!

Report a concern   September 6, 2020 — Rated 10 out of 10 by Stephen Kudrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you have always exceeded my expectations. I have several properties and always use your company when needed.

Report a concern   September 6, 2020 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The scheduling was easy online and straightforward with pricing. I like the the carpets do it have the chemical smell after cleaning and it does not take a really long time to dry. Also, the service professional was super friendly, trustworthy and knowledgeable.

Report a concern   September 6, 2020 — Rated 10 out of 10 by Linda Godley Marroquin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and helpful technician. He did a great job with the dirty flooring in the home I just purchased. It basically looks new again

Report a concern   September 6, 2020 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality Work at Reasonable Prices ..... THANKS.

Report a concern   September 5, 2020 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and upholstery cleaning were excellent.
Technician was very professional and knowledgeable. My carpets and sofas look amazing.

Report a concern   September 5, 2020 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your process refreshes my rug and furniture wonderfully, and your staff are terrific - they're thorough and friendly. Thank you!


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