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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Only using heat and water, no chemicals to clean the carpets.
Great staff, the guy who cleaned out carpet was very professional and prompt. He was in and out and was able to work around the craziness I had going on at the house.
Good pricing, friendly workers
Tech was very nice !
The amount of time to do the cleaning was very short; the cleaning process was amazing and my carpets were completely dry within an hour or so. Terry was very nice and friendly which was a bonus. It was my first time using you guys and it will not be my last. Thank you.
Very professional
I like that you use a steam cleaning process. I didn't like that your technicians have a problem moving furniture.
Your tech was very informative and friendly. He thoroughly explained what he was doing and our pricing so there were no surprises at the end. He was very nice and professional.
Our technician was on time, professional and did a great job
Great customer service from the technician who cleaned out carpets excellent job
Competence
The same great service I have received for the past 10+ years I have been using Zerorez. Clean water technology. Friendly service.
1st cleaning of living dining den was superb. 2nd appt to do the bedrooms was mediocre.
The foing green approach. Cleaned my carpet
Perfectly.
Expensive services, but job well done. Well worth it.
Polite worker
Your technician did an excellent job! My chairs look great! I will call again.
It was a great experience. The product was wonderful no harsh chemicals.
Professional technician. Timely arrival and the technician provided options for the cleaning process. Confirmed pricing
Did a great job in a short amount of time.
The tile looks great, and the carpet seemed fine at first, but none of the stains are gone and it smells. I’m trying Capture on the carpet. Maybe the stains are permanent and we’ll just have to get new carpet.
The technician took his time to really clean carpet and tiles unbelievable good
Absolutely great service
Quick, efficient, and did exactly as I envisioned!
the carpet looked brand new in nearly all the rooms after it dried. nice young man that did the job.
He did great
The representative was very nice. We would have like to know beforehand that you don’t do base boards or the carpet near the base boards before the rep came out. Then we could have made sure to clean those first beforehand.
Torrance did a fantastic job. My wife, whom rarely praises anyone perform work on the house had nothing but great things to say about Torrance. Carpet is on its last leg and he gave it a nice cleaning.
Great service and communication from start to finish.
We had a problem with the machine and my hardwood floors. They were affected by the machine. Should use protection
Caesar was very polite and informative. He made everything he was going to do clear. He also gave us tips on how to extend the life of our carpets! Thank you Caesar!