Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83879 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2020 — Rated 5 out of 10 by A.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid $60 to deodorizer my carpet, but it did not do the trick!

Report a concern   September 11, 2020 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rug was cleaned effectively and spots removed

Report a concern   September 11, 2020 — Rated 10 out of 10 by Sharon Tinnesz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech gave me a 30 min call and arrived on time. We took a walk-thru and he addressed any problem areas I had. He was efficient and professional. I will use Zerorez again!

Report a concern   September 10, 2020 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service every time!

Report a concern   September 10, 2020 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and such a nice technician! On time and carpets look great!

Report a concern   September 10, 2020 — Rated 10 out of 10 by Lewis Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, knowledgable, and dependable servicemen

Report a concern   September 10, 2020 — Rated 10 out of 10 by Rafael Zambrano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used their service several times over the years. The time scheduled is always on spot or earlier. The technician is always friendly and helpful. This year with the Covid, the tech was extra careful with mask, etc.
Always provided excellent results!

Report a concern   September 10, 2020 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ease

Report a concern   September 10, 2020 — Rated 10 out of 10 by Joyce Bryan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I use Zerorez for all my clients who need those services. It’s my go-to company.

Vicki
Realtor

Report a concern   September 10, 2020 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I paid over $200 more than quoted because my sofas had a natural fabric on them. Not happy about that at all. The cleaning was great but very disappointed about the price increase. Deceptive trade practices.

Report a concern   September 10, 2020 — Rated 10 out of 10 by Michael Leatherwood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, finished quickly, and did a great job.

Report a concern   September 10, 2020 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you don’t use chemicals

Report a concern   September 10, 2020 — Rated 10 out of 10 by Billy Vester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service tech

Report a concern   September 10, 2020 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and do a great job

Report a concern   September 10, 2020 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing results. Tech was very thorough and spent time ensuring the heavy traffic and tough stains could be removed. My carpet looks brand new. Very pleased with the results and professionalism.

Report a concern   September 10, 2020 — Rated 10 out of 10 by Brittany Herbig Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are so friendly and prompt. They explained everything as they went and the service provided is always excellent.

Report a concern   September 10, 2020 — Rated 10 out of 10 by I.S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to schedule, prompt, professional and quality service. well worth the money!

Report a concern   September 9, 2020 — Rated 10 out of 10 by O.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean feeling of the carpet each time we use Zerorez!

Report a concern   September 9, 2020 — Rated 10 out of 10 by Karen Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication, the technician arrived right on time; he was friendly, knowledgeable, and efficient. My very old carpet looks almost brand new! ZeroRez is the BEST!

Report a concern   September 9, 2020 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair pricing; quality work. Our technician - Edwin -- was terrific! Knowledgeable, polite, explained each step.

Report a concern   September 9, 2020 — Rated 10 out of 10 by Andrea Rich-Rendon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They get my carpet very clean with no residue or scent. With no residue there are no products left over to attract the dirt and that’s a big plus with us and our allergies.

Report a concern   September 9, 2020 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technician and he did a great job on my floors.

Report a concern   September 9, 2020 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez several times. The stains come up and the carpet looks better for a longer period of time.
Chavis McCollister was very courteous and professional. He explained the use of Scotch Guard and how to keep the carpet cleaner longer.

I will recommend Zerorez to others.

Report a concern   September 9, 2020 — Rated 10 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was very thorough. The technician, Torrance, was efficient, professional and cheerful.

Report a concern   September 9, 2020 — Rated 10 out of 10 by Krista Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professional staff and thorough cleaning.

Report a concern   September 9, 2020 — Rated 7 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your ridiculous prices. And the tricky add ons.

Report a concern   September 9, 2020 — Rated 10 out of 10 by C.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It just really does the job.

Report a concern   September 9, 2020 — Rated 0 out of 10 by S.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left several messages for the manager to call back to handle our problem with the job and never called back.

Report a concern   September 9, 2020 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   September 9, 2020 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and tech very polite.


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